Job Description
The successful candidate will oversee the full lifecycle of the Division's hardware, software, and information systems while providing technical leadership, training, and hands-on support. This is an excellent opportunity for a technology professional who enjoys problem-solving, project management, and collaborating with staff to improve business processes through technology.
Key Responsibilities:
- Lead day-to-day IT operations for the Division and provide supervision, guidance, and support to technical staff.
- Manage and participate in technology projects, including planning, implementation, testing, upgrades, and ongoing system maintenance.
- Analyze user needs and business processes to identify opportunities for technology improvements and recommend effective solutions.
- Design, implement, maintain, and troubleshoot computer systems, software applications, hardware, and network resources.
- Provide technical support to staff by diagnosing and resolving hardware, software, system access, and connectivity issues.
- Administer system and network security, including user account management, access controls, and compliance with established policies and procedures.
- Develop and deliver user training, technical documentation, and instructional materials to support effective use of technology resources.
- Monitor emerging technologies, industry trends, and best practices to recommend enhancements that improve efficiency, security, and service delivery.
- Maintain hardware and software inventories, system documentation, and other administrative records; assist with technology budgeting, purchasing, and vendor coordination as needed.
- Collaborate with internal departments, vendors, and stakeholders to support operational needs and ensure reliable technology services.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
The successful candidate will oversee the full lifecycle of the Division's hardware, software, and information systems while providing technical leadership, training, and hands-on support. This is an excellent opportunity for a technology professional who enjoys problem-solving, project management, and collaborating with staff to improve business processes through technology.
Key Responsibilities:
- Lead day-to-day IT operations for the Division and provide supervision, guidance, and support to technical staff.
- Manage and participate in technology projects, including planning, implementation, testing, upgrades, and ongoing system maintenance.
- Analyze user needs and business processes to identify opportunities for technology improvements and recommend effective solutions.
- Design, implement, maintain, and troubleshoot computer systems, software applications, hardware, and network resources.
- Provide technical support to staff by diagnosing and resolving hardware, software, system access, and connectivity issues.
- Administer system and network security, including user account management, access controls, and compliance with established policies and procedures.
- Develop and deliver user training, technical documentation, and instructional materials to support effective use of technology resources.
- Monitor emerging technologies, industry trends, and best practices to recommend enhancements that improve efficiency, security, and service delivery.
- Maintain hardware and software inventories, system documentation, and other administrative records; assist with technology budgeting, purchasing, and vendor coordination as needed.
- Collaborate with internal departments, vendors, and stakeholders to support operational needs and ensure reliable technology services.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
About City of Chesapeake
Chesapeake, Virginia is a vibrant community that enjoys the best of two worlds, one of urban variety, culture, and excitement, and another of rural landscapes and relaxed living.
Located 20 minutes from the oceanfront, 15 minutes from downtown Norfolk, and 45 minutes from Colonial Williamsburg and the Outer Banks of North Carolina, Chesapeake is the perfect place in which to live, work, and raise a family.
Home to beautiful parks, lakes, and rivers, Chesapeake has more miles of deepwater canals (part of the Intracoastal Waterway) than any other city in the country!
The City of Chesapeake was formed through the merger of the City of South Norfolk and Norfolk County in 1963. It’s a community of communities, with each having its own distinctive history.
Over the last decade, many national and international companies have taken advantage of the City’s ports, atmosphere, and highly qualified labor market by relocating to Chesapeake.
Chesapeake’s neighborhoods offer a variety of comfortable housing alternatives, from apartments and town homes, to single-family residences and executive homes. The City is consistently ranked by the FBI as one of the safest U.S. cities (with populations over 150,000), which lends to the safe, community atmosphere that residents enjoy.
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