Job#: 3039096

Job Description:

Location: Altamonte Springs, Florida (Hybrid)

Duration: Contract Through End of Year

We are seeking a Senior ServiceNow Developer with extensive expertise in Integrated Risk Management (IRM), Governance, Risk, and Compliance (GRC), and Third-Party Risk Management (TPRM). This role involves working within an established team to support, configure, and enhance ServiceNow solutions. The ideal candidate will leverage their development skills and best-practice knowledge to address complex risk and compliance workflows in a dynamic environment.

• Develop and deliver ServiceNow solutions across IRM, GRC, and TPRM modules, including Policy & Compliance, Risk, Audit, and Vendor Risk Management.
• Execute backlog stories from technical design through development, testing, and deployment within an Agile/Scrum framework.
• Design and configure workflows, business rules, script includes, UI policies, and client scripts to meet risk and compliance use cases.
• Build and maintain integrations between ServiceNow and third-party systems using REST/SOAP APIs, MID Server, and IntegrationHub.
• Design and implement AI-assisted capabilities within ServiceNow for functions like intelligent risk mapping, evidence intake, and workflow automation.
• Participate in all Agile ceremonies, engaging with product managers and stakeholders to clarify requirements and communicate technical solutions.
• Support UAT and QA cycles, maintain technical documentation, and contribute to code reviews to ensure platform governance standards.
• Identify technical debt within existing GRC/IRM/TPRM implementations and propose remediation strategies.

Experience: A minimum of 5 years of hands-on ServiceNow development experience, with a significant focus on IRM, GRC, and TPRM modules. Demonstrated experience implementing solutions such as Policy & Compliance Management, Risk Management, or Third-Party Risk Management is necessary. A proven track record of working in Agile/Scrum environments is also required.

Technical Skills:

• Proficiency in JavaScript, Glide APIs, Flow Designer, and ServiceNow scripting best practices.
• Experience with ServiceNow integrations using REST, SOAP, IntegrationHub, and MID Server.
• Ability to configure various ServiceNow components, including UI, workflows, user roles, and security rules (ACLs).
• Working knowledge of ServiceNow AI capabilities (e.g., Predictive Intelligence, Virtual Agent, AI Search, Now Assist) and the ability to design AI-enabled workflows.
• Experience with GRC frameworks such as NIST, ISO 27001, SOC 2, or COBIT.

Soft Skills: The role requires the ability to configure solutions and provide best-practice recommendations. Strong communication and collaboration skills are essential for navigating complex business relationships and working with multiple stakeholders.

• Experience in regulated industries, such as healthcare or financial services.
• ServiceNow certifications (e.g., CIS-RC, CIS-VRM, CAD).
• Experience with ServiceNow Performance Analytics for GRC dashboards and KRI/KPI reporting.
• Familiarity with responsible AI practices, including human-in-the-loop review and AI governance in regulated environments.
• Background in enterprise risk management, information security, or compliance domains.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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