Software Engineering - Integration & Interoperability Platform Manager (Hybrid)
Software Engineering - Integration & Interoperability Platform Manager (Hybrid)
Job Description
Resp & Qualifications
Join our team to lead the creation of CareFirsts next-generation Integration Platform, seamlessly blending API-first design with a product-based approach to advance our cloud-native strategy. Play a pivotal role in transforming how we operate, enabling faster innovation, streamlined execution, and cost-effective solutions that scale across our Enterprise Portfolio.
CareFirst is undertaking a digital transformation which requires enterprise agility paired with the retooling of our technology stack to speed-up delivery and to expand our reach. The Digital Factory organization is leading this charge by advancing our Scaled Agile Framework (SAFe) ways of working across the organization. To drive this transformation, the Platform Engineering Manager is a key role within the Integration & Interoperability team that builds technical depth, expertise, and resource management within the Nexus platform.
ESSENTIAL FUNCTIONS:
- Partner with architecture and product management to determine platform strategy, roadmap, target state technology.
- Oversee capacity and resource planning by effectively balancing internal team resources and vendor resources to ensure platform scalability, performance, and reliability.
- Evaluate and support vendor selection for technology and system implementors
- Develop, manage, and optimize resource and technology budgets.
- Focus on stable platform operations, resolve incidents within defined SLAs, and continuously improve operational KPIs and processes.
- Ensure uptime, reliability, and performance while addressing technical issues and maintaining platform health.
- Participate in continuous improvement initiatives and system demos for critical redesigns or new technology updates.
- Advise on technical solutions, high-level effort estimates, and alternatives for large portfolio epics.
- Oversee vendor code quality, ensure timely testing with appropriate test cases, and drive accountability for vendor deliverables.
- Collaborate with Product Manager to refine features, decompose epics, and track OKRs to support enterprise product strategy.
- Inspire and guide team members through coaching, mentorship, and by fostering a culture of collaboration and innovation.
- Establish clear goals, provide regular feedback, and foster an environment of accountability and excellence for team members.
- Support team growth through training, skill enhancement and opportunities for professional development.
SUPERVISORY RESPONSIBILITY:
This position has direct reports and may informally lead teams in a matrix environment.
QUALIFICATIONS:
Education Level: Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. Preferred Qualifications: Knowledge, Skills and Abilities (KSAs): Salary Range Disclaimer The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements). Department Integration - Software Product Equal Employment Opportunity CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Where To Apply Please visit our website to apply: www.carefirst.com/careers Federal Disc/Physical Demand Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs. PHYSICAL DEMANDS: The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted. Sponsorship in US Must be eligible to work in the U.S. without Sponsorship #LI-LD1
Experience:
Salary Range: $137,520 - $255,272
Resp & Qualifications
Join our team to lead the creation of CareFirsts next-generation Integration Platform, seamlessly blending API-first design with a product-based approach to advance our cloud-native strategy. Play a pivotal role in transforming how we operate, enabling faster innovation, streamlined execution, and cost-effective solutions that scale across our Enterprise Portfolio.
CareFirst is undertaking a digital transformation which requires enterprise agility paired with the retooling of our technology stack to speed-up delivery and to expand our reach. The Digital Factory organization is leading this charge by advancing our Scaled Agile Framework (SAFe) ways of working across the organization. To drive this transformation, the Platform Engineering Manager is a key role within the Integration & Interoperability team that builds technical depth, expertise, and resource management within the Nexus platform.
ESSENTIAL FUNCTIONS:
- Partner with architecture and product management to determine platform strategy, roadmap, target state technology.
- Oversee capacity and resource planning by effectively balancing internal team resources and vendor resources to ensure platform scalability, performance, and reliability.
- Evaluate and support vendor selection for technology and system implementors
- Develop, manage, and optimize resource and technology budgets.
- Focus on stable platform operations, resolve incidents within defined SLAs, and continuously improve operational KPIs and processes.
- Ensure uptime, reliability, and performance while addressing technical issues and maintaining platform health.
- Participate in continuous improvement initiatives and system demos for critical redesigns or new technology updates.
- Advise on technical solutions, high-level effort estimates, and alternatives for large portfolio epics.
- Oversee vendor code quality, ensure timely testing with appropriate test cases, and drive accountability for vendor deliverables.
- Collaborate with Product Manager to refine features, decompose epics, and track OKRs to support enterprise product strategy.
- Inspire and guide team members through coaching, mentorship, and by fostering a culture of collaboration and innovation.
- Establish clear goals, provide regular feedback, and foster an environment of accountability and excellence for team members.
- Support team growth through training, skill enhancement and opportunities for professional development.
SUPERVISORY RESPONSIBILITY:
This position has direct reports and may informally lead teams in a matrix environment.
QUALIFICATIONS:
Education Level: Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. Preferred Qualifications: Knowledge, Skills and Abilities (KSAs): Salary Range Disclaimer The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements). Department Integration - Software Product Equal Employment Opportunity CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Where To Apply Please visit our website to apply: www.carefirst.com/careers Federal Disc/Physical Demand Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs. PHYSICAL DEMANDS: The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted. Sponsorship in US Must be eligible to work in the U.S. without Sponsorship #LI-LD1
Experience:
Salary Range: $137,520 - $255,272
About CareFirst BlueCross BlueShield
Named by the Ethisphere Institute as one of the “World’s Most Ethical Companies” for 10 consecutive years.
CareFirst. It’s not just our name. It’s our promise. Over 3.5 million people trust us with their healthcare needs, and we take this responsibility seriously.
Our vision for healthcare is clear. Quality care should be easy to afford, easy to use and available to everyone. And what we’re building for you is exactly what we expect for ourselves and those we love.
Every day, we make a meaningful difference in the communities where we live and work. We solve real problems for the people we serve with equal parts empathy and urgency—simplifying the complex, delivering tailored solutions and stepping forward with new ideas.
RECRUITMENT FRAUD NOTICE: CareFirst is aware of an increase in fraudulent job offers being made on behalf of our recruitment team. Legitimate CareFirst recruiters will always contact you from an email address ending in “@carefirst.com” and will never ask for a payment in exchange for a job opportunity or ask you to submit sensitive personal information via email, phone, or text.
COVID-19 VACCINATION NOTICE: As a leading healthcare organization, it is our responsibility to do our part to help end this pandemic and protect the health and well-being of our members, workforce, communities, businesses and partners. Our recruiters continue to fill open positions. Interviews and other processes are being modified to protect the safety of our candidates and team members. Effective November 1, 2021, COVID-19 full vaccination is required for all employees, including those who work remotely today or in the future. CareFirst will comply with all state and local laws regarding vaccine mandates. Medical and religious exemptions will be made where appropriate using our standard vaccine exemption processes.
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