About us

At National Grid, we keep people connected and society moving. But it's so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don't plan on leaving any of our customers in the dark. So, join us as a SCADA Engineer, and find your superpower. We need you!

We want to find an innovative, adaptable, and results-oriented SCADA Systems Engineer for our Electric Transmission and Distribution Systems team. This position is located in Liverpool, NY. If you yearn to be innovative, contribute new ideas, and play a critical part in our Network and Critical Infrastructure Electric Applications organization, we want to hear from you!

What you'll do

As a SCADA/Telemetry Systems Engineer, you'll support the reliability and performance of telemetry infrastructure across National Grid's electric transmission and distribution systems. You'll focus on maintaining communication paths, troubleshooting telemetry issues, and supporting SCADA system health and compliance. Key responsibilities include the following:

• Provide day-to-day support for SCADA operations, responding to the needs of control room staff, field personnel, and other end users.
• Monitor and support SCADA applications and system performance.
• Troubleshoot and resolve data quality and consistency issues in near real-time.
• Maintain and update the SCADA database, including telemetry points, device attributes, and connectivity data.
• Support data mapping between EMS, DSCADA, and ADMS environments.
• Design, configure, and maintain graphical displays for SCADA.
• Ensure accurate representation of field assets and network topology.
• Collaborate with operators to enhance display usability and situational awareness.
• Monitor and maintain telemetry paths between field devices and SCADA systems.
• Validate telemetry data and ensure accurate point mapping and alarming.
• Coordinate commissioning of RTUs, IEDs, and data concentrators.
• Support SCADA software patching, upgrades, and performance testing.
• Administer remote access interfaces including PI Historian and EMS Thin Client.
• Maintain documentation and ensure compliance with NERC/CIP standards.
• Troubleshoot communication issues (latency, data loss, protocol mismatches).
• Support protocols including DNP3, Modbus, RS485, TCP/IP, ICCP.
• Use tools like Wireshark, PuTTY, and VNC for diagnostics.
• Participate in a rotating on-call schedule to provide after-hours support for SCADA systems.
• Respond promptly to system alerts, outages, and operational issues.
• Coordinate with internal teams and vendors to restore service and resolve incidents.

About you

• Bachelor's degree in Electrical Engineering, Computer Science, or related field.
• Preferably 2+ years of SCADA telemetry or utility experience.
• Experience with SCADA platforms (GE, Hitachi, Aspentech), scripting (Python, SQL, Powershell), and network protocols.
• Familiarity with Windows/Linux OS, database management, and cybersecurity.
• Ability to work independently and effectively during on-call support situations.

More Information

Are you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat!

Rewarding work and a collaborative, team-oriented culture are just the beginning. Review our digital benefit guide at ngbenefitslivebrighter.com for full details and descriptions.

Our organization follows a hybrid work structure in our service territory (NY & MA and adjacent states) where employees can work remotely or from the office, as needed. Working from the office is encouraged when working on tasks that require a high degree of collaboration. We work with our employees to foster a flexible work schedule.

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Salary

$102,000 - $119,000 a year

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.