Physical Security Coordinator

HIALEAH, FL

Job Description

Category : Client Operations

JD_Agent_2024

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

TP and You

Through a balancedhigh-tech andhigh-touchapproachblended withdeepindustry and geographic expertise, wemake people's livessimpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only thebest in all that we do. You will become a key contributor in making that happen.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

Your Responsibilities

    * Monitor site security policy compliance, procedures, and protocols.
    * Document non-compliant activity to report to the responsible site operations leadership for remediation.
    * Assist Physical Security Manager with security vendor(s).
    * Ensure vendor compliance with post orders and MSA requirements.
    * S/O training compliance.
    * S/O schedule compliance.
    * Assist in training newly hired security officers.
    * Work with TPUSA Corporate Physical Security Manager tofacilitateprovisioning and deprovisioning of security officer NT logins.
    * Create new hire and replacement badging.
    * Coordinate response to any security or safety incidents.
    * Conduct security camera video reviews for incident investigations.
    * Perform security camera video review investigations when requested by the site CCM, HRBP, corporate investigator, or law enforcement.
    * Performdaily systemsoperational assessments - e.g., access control and CCTV systems.
    * Document and report as necessary for repair or maintenance of CCV and access systems.
    * Monthly badge reconciliation of active employee badges in access control system.
    * Perform a weekly worksite safety review.
    * Site safety committeemember.
    * Perform daily rounds of exterior & interior door security, including locks, fencing,gatesexterior lighting (building & parking lot), and signage.
    * Assist with lock removals and documentation.
    * ClientrequiredCCTV/badge system checks and reporting (form).
    * Assist in supplying documentation for site facility audits - e.g., site security, site safety, Occupational Health & Safety (OH&S) audits.
    * Managevisitorsbadging process from creation to deactivation.
    * Manage badge inventory stock record -assistin ordering badging supplies when needed.
    * Create and manage safety and security incident reporting.
    * Collaborate with local law enforcement whenrequired.
    * Understandprocessof silencing fire alarms as needed.

Required Skills

    * Must be able to work onsite in North Lauderdale, FL
    * High School diploma or aboverequired.
    * Current Florida D License.
    * Excellent written, verbal, and analytical skills.
    *Demonstratedproficiencywith Microsoft Office applicationsrequired.
    * Must be available for emergency responses at any time (days, nights, or weekends) to support our 24/7 operations.
    * Proven ability to develop collaborative relationships with leadership and peers.

BEST Skills

Process Excellence

Collaboration

Communication

Emotional Intelligence

Open-Mindedness

Critical Thinking

Solution Orientation

Entrepreneurship

AI Proficiency

Data Literacy

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

TP is an Equal Opportunity Employer

PDN-a1f8abf8-3ab3-482d-8cf7-08ee6a3ae60f
Category : Client Operations

JD_Agent_2024

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

TP and You

Through a balancedhigh-tech andhigh-touchapproachblended withdeepindustry and geographic expertise, wemake people's livessimpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only thebest in all that we do. You will become a key contributor in making that happen.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

Your Responsibilities

    * Monitor site security policy compliance, procedures, and protocols.
    * Document non-compliant activity to report to the responsible site operations leadership for remediation.
    * Assist Physical Security Manager with security vendor(s).
    * Ensure vendor compliance with post orders and MSA requirements.
    * S/O training compliance.
    * S/O schedule compliance.
    * Assist in training newly hired security officers.
    * Work with TPUSA Corporate Physical Security Manager tofacilitateprovisioning and deprovisioning of security officer NT logins.
    * Create new hire and replacement badging.
    * Coordinate response to any security or safety incidents.
    * Conduct security camera video reviews for incident investigations.
    * Perform security camera video review investigations when requested by the site CCM, HRBP, corporate investigator, or law enforcement.
    * Performdaily systemsoperational assessments - e.g., access control and CCTV systems.
    * Document and report as necessary for repair or maintenance of CCV and access systems.
    * Monthly badge reconciliation of active employee badges in access control system.
    * Perform a weekly worksite safety review.
    * Site safety committeemember.
    * Perform daily rounds of exterior & interior door security, including locks, fencing,gatesexterior lighting (building & parking lot), and signage.
    * Assist with lock removals and documentation.
    * ClientrequiredCCTV/badge system checks and reporting (form).
    * Assist in supplying documentation for site facility audits - e.g., site security, site safety, Occupational Health & Safety (OH&S) audits.
    * Managevisitorsbadging process from creation to deactivation.
    * Manage badge inventory stock record -assistin ordering badging supplies when needed.
    * Create and manage safety and security incident reporting.
    * Collaborate with local law enforcement whenrequired.
    * Understandprocessof silencing fire alarms as needed.

Required Skills

    * Must be able to work onsite in North Lauderdale, FL
    * High School diploma or aboverequired.
    * Current Florida D License.
    * Excellent written, verbal, and analytical skills.
    *Demonstratedproficiencywith Microsoft Office applicationsrequired.
    * Must be available for emergency responses at any time (days, nights, or weekends) to support our 24/7 operations.
    * Proven ability to develop collaborative relationships with leadership and peers.

BEST Skills

Process Excellence

Collaboration

Communication

Emotional Intelligence

Open-Mindedness

Critical Thinking

Solution Orientation

Entrepreneurship

AI Proficiency

Data Literacy

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

TP is an Equal Opportunity Employer

PDN-a1f8abf8-3ab3-482d-8cf7-08ee6a3ae60f

About Teleperformance USA

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Physical Security Coordinator
Teleperformance USA
HIALEAH, FL
Jun 8, 2026
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