Business Office Manager

WHITMORE LAKE, MI
Full-Time

Job Description

Are you a business office manager with experience in skilled nursing accounts receivable?

When you join us as the Business Office Manager at Regency at Whitmore Lake, you'll manage the day to day office functions, provide assistance to guests and families with billing and insurance questions.

At Ciena Healthcare, we take care of you too, with an attractive benefit package including:

  • Competitive pay,

  • Life Insurance,

  • 401K with matching funds,

  • Health insurance,

  • AFLAC.

  • Employee discounts

  • Tuition Reimbursement

  • SPOTLIGHT, our virtual community and rewards and recognitions program, exclusively for Ciena staff members

In addition, we will help you advance your career with tuition reimbursement, discounts and other support.

You will join an experienced, hard-working team that values communication and strong teamwork abilities.

Some responsibilities you will have:

  • Managing the facility accounts receivable system.

  • Record daily collections of cash receipts and deposit to appropriate accounts.

  • Establish and maintain communication with patients, family members responsible for payment for patient care services.

  • Generate timely billing of all payer classes for claims generated by the facility.

    • Review the Medicare, Managed Care, Medicare Advantage and Medicaid UB, CHAMPS, WebDenis

    • Record deposits and withdrawals in Resident Trust.

    • Close Resident Trust accounts timely and complete bank reconciliation monthly.

    • Process Medicaid applications

Education and/or Experience:

  • Minimum high school diploma or equivalent, some college or technical training preferred.

  • Minimum 3 years experience in A/R capacity in the long term care setting is preferred.

  • Knowledge of PCC helpful

About Ciena Healthcare

Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services.

We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!

IND123

PDN-a1f8abf9-32a2-4c27-b152-e9107ea5ee89

Are you a business office manager with experience in skilled nursing accounts receivable?

When you join us as the Business Office Manager at Regency at Whitmore Lake, you'll manage the day to day office functions, provide assistance to guests and families with billing and insurance questions.

At Ciena Healthcare, we take care of you too, with an attractive benefit package including:

  • Competitive pay,

  • Life Insurance,

  • 401K with matching funds,

  • Health insurance,

  • AFLAC.

  • Employee discounts

  • Tuition Reimbursement

  • SPOTLIGHT, our virtual community and rewards and recognitions program, exclusively for Ciena staff members

In addition, we will help you advance your career with tuition reimbursement, discounts and other support.

You will join an experienced, hard-working team that values communication and strong teamwork abilities.

Some responsibilities you will have:

  • Managing the facility accounts receivable system.

  • Record daily collections of cash receipts and deposit to appropriate accounts.

  • Establish and maintain communication with patients, family members responsible for payment for patient care services.

  • Generate timely billing of all payer classes for claims generated by the facility.

    • Review the Medicare, Managed Care, Medicare Advantage and Medicaid UB, CHAMPS, WebDenis

    • Record deposits and withdrawals in Resident Trust.

    • Close Resident Trust accounts timely and complete bank reconciliation monthly.

    • Process Medicaid applications

Education and/or Experience:

  • Minimum high school diploma or equivalent, some college or technical training preferred.

  • Minimum 3 years experience in A/R capacity in the long term care setting is preferred.

  • Knowledge of PCC helpful

About Ciena Healthcare

Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services.

We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!

IND123

PDN-a1f8abf9-32a2-4c27-b152-e9107ea5ee89

About Regency at Whitmore Lake

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Business Office Manager
Regency at Whitmore Lake
WHITMORE LAKE, MI
Jun 8, 2026
Full-time
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