Job Description
Job Description
The Associate Director, Project Management, within Metrics, Analytics & Performance (MAP) will lead project management related to the development, delivery, & maintenance of a portfolio of metrics/analytics projects to support strategic decisions, improve planning/execution, and monitor performance across our portfolio, studies & processes within Global Clinical Trial Operations (GCTO).
Responsibilities include but are not limited to:
Collecting, assigning, tracking, and prioritizing requests from users requiring modifications (upgrades or bug fixes) to new and/or existing systems
Manage timelines and resource management through development (i.e. Agile, Waterfall) and release (inc. communication & training)
Approve change requests for upgrades/bug fixes/data changes and coordinate releaseplanning and assessment for the business in collaboration with our Research & DevelopmentIT Division.
Coordinate all aspects of SIT & UAT, included, but not limited to ensuring thedevelopment of test cases, issues tracking, and completion of the proper documentationprior to deployment.
Collaborate with team members to develop business cases in collaboration with process
owners/stakeholders and our Research & Development Division IT for new tools/solutions.
Ensure business needs and criticality of functionality are correctly documented in System
Development Life Cycle (SDLC) documentation.
Coordinate the communication of system changes to Business Process/Sub-process
Owners, requestors, and stakeholders
Contribute to the ongoing development of processes related to access and support of allreleased tools
Collaborate with MAP Team members and our Research & Development Division IT to ensure internal Service Level
Agreement (SLA) are followed and reviewed/updated once a year.
Work with IT and support team to create user provisioning and deprovisioning process
Ensure proper process and guidelines are in place to share and exchange data betweenapplications & apply record retention policy when applicable
The role must demonstrate appropriate Leadership Standards. Experienced with "getting things done" in a complex work environment is required.
Education Minimum Requirement:
Bachelor's degree required; concentration in a computer science, data science, scientific or applied discipline preferred
PMP and/or CPM certification preferred
Experience and Skills:
Minimum of 8 yrs experience in IT Project Management
5 years of experience in clinical research/clinical development preferred
Basic understanding of System testing & providing training to user communities
Experience creating Strategic Plans
Driving large strategic project in a matrix environment
Knowledge quality management and control tools is required.
Critically evaluate process implications of system changes and deal with conflict andbring to resolution.
Able to identify critical input and outputs that drive business processes anddependencies on process (workflow) vs. technology (dataflow).
Strong understanding of how to use reporting tools, such as Qlik Sense, Power BI aswell as modelling and planning tools
Knowledge of SQL or other database/query tools a plus.
Excellent teamwork and leadership skills, including conflict resolution expertise anddiscretion.
Customer service orientation and the ability to work effectively with clients, third partyvendors, quality and IT management/staffs
Proficient in MS Office,
Recognized as "team player"
Committed to continuous improvement
Analytical ability, good judgment, ability to multi-task & prioritize
Strong verbal & written communication skills
Ability to proficiently interact with all levels of management and exert influence to achieveresults.
eligibleforERP
clinicaltrialjobs
GDMS
Required Skills:
Adaptability, Business Case Development, Business Decisions, Business Processes, Business Process Modeling, Clinical Database Programming, Clinical Data Management, Clinical Data Standards, Clinical Research, Conflict Resolution, Data Analysis, Data Quality Assurance, Data Reporting, Data Validation, Detail-Oriented, Good Clinical Data Management Practice (GCDMP), Good Clinical Practice (GCP), Interpersonal Relationships, Mentoring Staff, Project Management, Project Management Tools, Strategic Planning, Strategic Thinking, TeamworkPreferred Skills:
Clinical Development, Clinical Research Operations, Clinical Research Trials, Information Technology Project ManagementCurrent Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
The salary range for this role is
$142,400.00 - $224,100.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only:We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
NoTravel Requirements:
10%Flexible Work Arrangements:
HybridShift:
Not IndicatedValid Driving License:
NoHazardous Material(s):
n/aJob Posting End Date:
06/24/2026*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID:R402847
Job Description
The Associate Director, Project Management, within Metrics, Analytics & Performance (MAP) will lead project management related to the development, delivery, & maintenance of a portfolio of metrics/analytics projects to support strategic decisions, improve planning/execution, and monitor performance across our portfolio, studies & processes within Global Clinical Trial Operations (GCTO).
Responsibilities include but are not limited to:
Collecting, assigning, tracking, and prioritizing requests from users requiring modifications (upgrades or bug fixes) to new and/or existing systems
Manage timelines and resource management through development (i.e. Agile, Waterfall) and release (inc. communication & training)
Approve change requests for upgrades/bug fixes/data changes and coordinate releaseplanning and assessment for the business in collaboration with our Research & DevelopmentIT Division.
Coordinate all aspects of SIT & UAT, included, but not limited to ensuring thedevelopment of test cases, issues tracking, and completion of the proper documentationprior to deployment.
Collaborate with team members to develop business cases in collaboration with process
owners/stakeholders and our Research & Development Division IT for new tools/solutions.
Ensure business needs and criticality of functionality are correctly documented in System
Development Life Cycle (SDLC) documentation.
Coordinate the communication of system changes to Business Process/Sub-process
Owners, requestors, and stakeholders
Contribute to the ongoing development of processes related to access and support of allreleased tools
Collaborate with MAP Team members and our Research & Development Division IT to ensure internal Service Level
Agreement (SLA) are followed and reviewed/updated once a year.
Work with IT and support team to create user provisioning and deprovisioning process
Ensure proper process and guidelines are in place to share and exchange data betweenapplications & apply record retention policy when applicable
The role must demonstrate appropriate Leadership Standards. Experienced with "getting things done" in a complex work environment is required.
Education Minimum Requirement:
Bachelor's degree required; concentration in a computer science, data science, scientific or applied discipline preferred
PMP and/or CPM certification preferred
Experience and Skills:
Minimum of 8 yrs experience in IT Project Management
5 years of experience in clinical research/clinical development preferred
Basic understanding of System testing & providing training to user communities
Experience creating Strategic Plans
Driving large strategic project in a matrix environment
Knowledge quality management and control tools is required.
Critically evaluate process implications of system changes and deal with conflict andbring to resolution.
Able to identify critical input and outputs that drive business processes anddependencies on process (workflow) vs. technology (dataflow).
Strong understanding of how to use reporting tools, such as Qlik Sense, Power BI aswell as modelling and planning tools
Knowledge of SQL or other database/query tools a plus.
Excellent teamwork and leadership skills, including conflict resolution expertise anddiscretion.
Customer service orientation and the ability to work effectively with clients, third partyvendors, quality and IT management/staffs
Proficient in MS Office,
Recognized as "team player"
Committed to continuous improvement
Analytical ability, good judgment, ability to multi-task & prioritize
Strong verbal & written communication skills
Ability to proficiently interact with all levels of management and exert influence to achieveresults.
eligibleforERP
clinicaltrialjobs
GDMS
Required Skills:
Adaptability, Business Case Development, Business Decisions, Business Processes, Business Process Modeling, Clinical Database Programming, Clinical Data Management, Clinical Data Standards, Clinical Research, Conflict Resolution, Data Analysis, Data Quality Assurance, Data Reporting, Data Validation, Detail-Oriented, Good Clinical Data Management Practice (GCDMP), Good Clinical Practice (GCP), Interpersonal Relationships, Mentoring Staff, Project Management, Project Management Tools, Strategic Planning, Strategic Thinking, TeamworkPreferred Skills:
Clinical Development, Clinical Research Operations, Clinical Research Trials, Information Technology Project ManagementCurrent Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
The salary range for this role is
$142,400.00 - $224,100.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only:We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
NoTravel Requirements:
10%Flexible Work Arrangements:
HybridShift:
Not IndicatedValid Driving License:
NoHazardous Material(s):
n/aJob Posting End Date:
06/24/2026*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID:R402847
About Merck
At Merck, known as MSD outside of the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities.