Pricing Support Analyst

The Pricing Support team manages a high-volume operational workload, processing approximately 2,800 pricing requests each month with a team of three analysts. The team uses a proprietary Pricing Generator and is actively implementing Oracle CPQ to streamline and automate pricing workflows.

The group works closely with Sales and cross-functional partners to maintain disciplined, scalable processes that support accuracy, compliance, and timely deal execution.

Key Responsibilities

• Pricing Analysis, Proposal Development & Strategy Support
• Provide pricing analysis and recommendations to support sales efforts, pricing strategy, business objectives, and long-term client value.
• Prepare and deliver accurate pricing proposals for Sales, Relationship Managers, and internal stakeholders.
• Recommend pricing adjustments and enhancements aligned with business goals, client value, and broader product pricing considerations.
• Gather and incorporate internal feedback to improve pricing proposals, workflows, and processes.
• Operational Execution & Workflow Management
• Manage daily pricing request intake and support end-to-end processing, including validation, configuration, pricing generation, and proposal packaging.
• Ensure pricing proposals meet established operational standards for quality, accuracy, compliance, and turnaround times.
• Maintain compliance with corporate and divisional pricing rules, controls, guidelines, and documentation requirements.
• Manage multiple priorities and competing deadlines in a dynamic, high-volume environment.
• Quality Control & Pricing Governance
• Conduct detailed quality reviews of pricing proposals to confirm accuracy, discount alignment, SKU accuracy, credit application, and consistency with pricing guidelines.
• Identify discrepancies, errors, or inconsistencies and take corrective action to prevent downstream operational issues.
• Support audit readiness by maintaining clean, complete, accurate, and compliant pricing records within pricing systems and shared repositories.
• Systems, Tools & Process Improvement
• Generate pricing using the proprietary Pricing Generator and support readiness for Oracle CPQ workflows.
• Participate in testing, validation, and feedback cycles related to Pricing Generator updates, Oracle CPQ enhancements, and process improvements.
• Support training initiatives related to pricing tools, proposal processes, and workflow changes.
• Identify recurring operational issues and recommend process refinements that improve consistency, scalability, and efficiency.
• Cross-Functional Partnership
• Serve as a liaison to Sales, Product Solutions, Product Consultants, Legal, Contract Administration, Billing, Finance, and Business Units to resolve pricing issues and ensure deal accuracy.
• Provide timely updates to internal stakeholders on pricing status, required inputs, blockers, and next steps.
• Partner with Product Consultants to ensure pricing tables, rate cards, and SKUs are accurate and current.

Qualifications

Required Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or equivalent experience.
• 2+ years of pricing experience.
• Strong analytical, statistical, and problem-solving abilities with high attention to detail.
• Solid understanding of financial concepts, business acumen, and sound judgment.
• Ability to manage high-volume workload, competing priorities, and deadlines efficiently.
• Clear, professional verbal and written communication skills.
• Excellent interpersonal skills and ability to work effectively across diverse internal and external stakeholders.
• High degree of accuracy, confidentiality, dependability, flexibility, adaptability, and judgment.

Preferred Qualifications

• Oracle CPQ experience strongly preferred.
• Experience with pricing tools, proposal workflows, pricing systems, or quote-to-cash processes.
• Experience supporting Sales or Relationship Managers with pricing proposals, pricing updates, or pricing process improvements.
• Comfort working in a high-volume, process-driven, cross-functional pricing environment.

What We Offer

• A meaningful role supporting the operational backbone of pricing execution and helping shape the future of fintech.
• Continuous learning, system training, development, and process mastery opportunities.
• A collaborative, supportive, high-performance work environment.
• Opportunities to contribute to operational innovation, automation, community, and social impact.
• Competitive salary and comprehensive benefits package.