Riverside Community Care Header

Master's Level Intensive Care Coordinator

Needham, MA
Full-Time

Job Description

Riverside Community Care Love what you do! Intensive Care Coordinator - Master's Level     Are you passionate about making a positive impact on the lives of children and families?      We have an exciting opportunity for a Master's Level Intensive Care Coordinator to join our growing children's mental health program at CSA in Needham.   As a Master's Level Intensive Care Coordinator, your responsibilities will include:   - Provide comprehensive care coordination services to children and families, ensuring support is family focused and inclusive. - Act as a liaison with various agencies and programs to establish and maintain supportive relationships for the growth of children and families. Additionally, support families with advocacy efforts. - Identify and actively support youth and families in accessing necessary services, including educational, social, therapeutic, and other essential services from formal and informal supports, as well as community-based agencies, services, and organizations. - Conduct initial diagnostic clinical assessments and evaluations of new clients and families, and develop, implement, and monitor individualized care plans.  - Maintain collaborative relationships with local service providers to facilitate referrals and ensure effective care coordination. - Regularly communicate with clients, collaterals, and supportive service providers, including via phone calls, scheduling, and attendance at team meetings, to facilitate communication among various providers. - Prepare and submit written assessments, progress notes, treatment planning, and safety planning in a timely manner. - Participate in orientation, training in high fidelity wraparound, and ongoing supervision towards licensure.     This position offers a hybrid schedule with flexible options. On-call availability during evenings and weekends on a rotating schedule is required to ensure continuous support for our clients.  

Salary: 

  • $33.16/hour ($68,972.80/year) for unlicensed clinicians
  • $35.70/hour ($74,256/year) for independently licensed clinicians (LICSW/LMHC/LMFT)

Schedule: Full Time, 40 hours

We offer excellent supervision towards licensure as well!

To learn more about out amazing Care Coordination Services, please watch our inspirational video - Riverside Community Service Agency!

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why The Boston Globe and Forbes named Riverside a best-in-state employer.

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

  • Excellent communication and organizational skills 
  • Basic computer fluency, including Microsoft Office
  • Valid driver's license and reliable, personal vehicle

Required Experience

  • Master's Degree in mental health or related human services field
  • Minimum of one-year experience working with children with serious emotional disturbance
  • Community-based experience strongly preferred

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

PDN-a2008d49-32f3-413b-a060-210d02abebd3
Riverside Community Care Love what you do! Intensive Care Coordinator - Master's Level     Are you passionate about making a positive impact on the lives of children and families?      We have an exciting opportunity for a Master's Level Intensive Care Coordinator to join our growing children's mental health program at CSA in Needham.   As a Master's Level Intensive Care Coordinator, your responsibilities will include:   - Provide comprehensive care coordination services to children and families, ensuring support is family focused and inclusive. - Act as a liaison with various agencies and programs to establish and maintain supportive relationships for the growth of children and families. Additionally, support families with advocacy efforts. - Identify and actively support youth and families in accessing necessary services, including educational, social, therapeutic, and other essential services from formal and informal supports, as well as community-based agencies, services, and organizations. - Conduct initial diagnostic clinical assessments and evaluations of new clients and families, and develop, implement, and monitor individualized care plans.  - Maintain collaborative relationships with local service providers to facilitate referrals and ensure effective care coordination. - Regularly communicate with clients, collaterals, and supportive service providers, including via phone calls, scheduling, and attendance at team meetings, to facilitate communication among various providers. - Prepare and submit written assessments, progress notes, treatment planning, and safety planning in a timely manner. - Participate in orientation, training in high fidelity wraparound, and ongoing supervision towards licensure.     This position offers a hybrid schedule with flexible options. On-call availability during evenings and weekends on a rotating schedule is required to ensure continuous support for our clients.  

Salary: 

  • $33.16/hour ($68,972.80/year) for unlicensed clinicians
  • $35.70/hour ($74,256/year) for independently licensed clinicians (LICSW/LMHC/LMFT)

Schedule: Full Time, 40 hours

We offer excellent supervision towards licensure as well!

To learn more about out amazing Care Coordination Services, please watch our inspirational video - Riverside Community Service Agency!

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why The Boston Globe and Forbes named Riverside a best-in-state employer.

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

  • Excellent communication and organizational skills 
  • Basic computer fluency, including Microsoft Office
  • Valid driver's license and reliable, personal vehicle

Required Experience

  • Master's Degree in mental health or related human services field
  • Minimum of one-year experience working with children with serious emotional disturbance
  • Community-based experience strongly preferred

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

PDN-a2008d49-32f3-413b-a060-210d02abebd3

About Riverside Community Care

A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.


We are dedicated to: Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.

Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.

Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.

Families and children who have experienced domestic violence.

Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.

Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.


We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals.

Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.

You can count on Riverside when you or someone you know needs help.

We take your trust seriously and work hard to make a difference by delivering integrated, quality care.

Related Jobs

Continue to Apply

Riverside Community Care would like you to finish the application on their website.

Apply For This Job
Riverside Community Care
Master's Level Intensive Care Coordinator
Riverside Community Care
Needham, MA
Jun 12, 2026
Full-time
Your Information
First Name *
Last Name *
Email Address *
This email belongs to another account. Please use a diferent email address or Sign In.
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy and consent to receive emails from us about job opportunities, career resources, and other relevant updates. You can unsubscribe at any time.
Continue to Apply

Riverside Community Care would like you to finish the application on their website.

©2026 TalentAlly.
Powered by TalentAlly.