Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
The Customer Program Management Office (CPMO) is a customer facing team at Workday that augments the customer program/project management team to help them with program/project governance, program/project management practices and risks associated with dependent projects to ensure effective governance and to go-live on time and on budget per the plan.Join our team and experience Workday!
It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.
About the Role
The Program Management Office Executive is accountable for ensuring the successful operation of the Customer Program Management Office during the deployment of the Workday service for some of our largest, strategic, and most complex customers. These companies are typically large, multi-national organizations implementing our HCM/Payroll and Financials solutions. These large programs contain numerous teams with multiple work-streams across phases/waves and are highly dependent on a comprehensive program management structure to ensure success.
A prerequisite for this role is a proven track record of program management for large, cross platform, strategic enterprise-wide programs. The Program Management Office Executive must understand and respect the customer's organization and culture to ensure an effective governance model is established and must have experience driving alignment across multiple executive stakeholders to establish the Workday deployment goals and guiding principles. This stakeholder alignment continues in the risk analysis across multiple dependent projects throughout the deployment.
The Program Management Office Executive will work closely with Workday delivery to drive a successful deployment and high customer satisfaction.
Responsibilities:
- Leverage broad-based industry knowledge and deployment expertise to ensure customer success.
- Establish and execute against a clearly defined governance model and program management framework, including processes for project planning (including dependent project dependencies), status reporting, decision-making frameworks, change requests and risks/issues logs into a program-wide view.
- Partner with workstream project leads to ensure adherence to program standards and governance.
- Enable the customer to manage the overall program by:
- Facilitating the steering committee and other cross-program governance activities.
- Monitoring steering committee engagement and governance effectiveness.
- Producing executive communication, dashboards, scorecards and/or reports. This will require coordination across multiple functions/vendors to gather, analyze, and synthesize information for executive audiences.
- Driving executive decision making.
- Ensuring adherence to change control and other governance processes.
- Identifying dependent projects, their dependencies, and associated risks with the Workday project. This includes working with dependent initiative project managers, and Workday project workstream leads to address conflicts.
About You
The top qualified candidate is very customer focused that can build instant rapport with the customer and loves to work with others to address project challenges. Their motto would be "there isn't a mountain high enough to summit or a valley we couldn't cross or bridge when we work together."
Basic Qualifications
- 15 + years of project and program management of large, complex technology deployments with direct interaction with senior executives. (Highly preferred 2+ years in role with a top tier multi-national company)
- Experience working within a Consulting firm/practice as a Program Manager, Sr. Project Manager, Management Consultant, etc.
- Experience in a project management role for a Human Capital management or Financial system implementation.
Other Qualifications
- Tenacity in driving the customer, vendors, and partners to meet or exceed program objectives.
- Innovative problem solver. Ability to quickly identify and understand issues and drive towards effective resolution.
- Advanced communication skills - both written and oral. Ability to simplify complex concepts and messages to essential components and deliver effective messages to a wide range of audiences.
- Proactive, resourceful, and detail oriented. Ability to identify, understand and track details and inter-dependencies between many projects regardless of project ownership.
- Strong emotional intelligence. Ability to work effectively across teams, overcome resistance and navigate a complex organization.
- Mastery of project management skills and processes.
- Experience with both operational and program budgets.
- Good history and track record of working with vendors.
- Understanding of Project Management Institute, Agile and Six Sigma methodologies. PMP certification is a plus.
- Ability to travel at least 50%
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.IL.Home Office Chicago Metro
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!