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Summary

Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive may be authorized for eligible, highly-qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement.

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Duties

WHAT IS THE INDEPENDENT OFFICE OF APPEALS (AP) DIVISION?

A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:
Independent Office of Appeals; Case and Operations Support; Specialized Exam Prog and Ref; Collection Appeals; Examination Appeals.

The following are the duties of this position at the full working level.

Holds conferences and negotiates issues with taxpayers/representative to resolve tax disputes in a fair and impartial manner. Taxpayers are often officers of publicly traded companies and representatives are typically from the most prestigious national law and accounting firms.
Advises and coaches team members regarding their team assignments. Provides appropriate and substantive feedback on team assignments to the team member and his/her immediate manager. This feedback is both written and oral; provided on a timely and ongoing basis; addresses the appropriate critical job elements and aspects; and follows guidelines prescribed by the Chief Appeals, the Director, and the Appeals Area Director as to timing, form and content of the feedback
Communicates and fosters dialogue with peers, customers and partners. Leads several teams that work cases and coaches individual employees in the accomplishment of team objectives and effective problem solving.

Requirements

Conditions of Employment

Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at () to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.
Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).
Complete a to determine your suitability for Federal employment, at the time requested by the agency.
Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the . Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These must be unexpired original or certified copies.
Employment of any candidate selected for this position may be conditional on classification and/or audit of federal tax returns (may include up to 2 years of returns).

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement.

SPECIALIZED EXPERIENCE: GS-07: You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience with business issues & practices, basic accounting principles, and demonstrates knowledge of tax laws and regulations. Experience with oral and written communications to prepare documents, review statements and schedules to explain options to individuals or representatives. Experience in organizing workload, work products, and identifying priorities to timely resolve work related issues.

OR One year of graduate education in a related field of study such as: business administration, finance, accounting, auditing, taxation, law or other related fields.

OR Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in your major field of study or those courses in your major completed in the last 2 years of study, or rank in the upper one third of your class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies.

OR Combination of qualifying graduate education and experience equal to that described above. Which of the following is true about your education and/or experience.

SPECIALIZED EXPERIENCE: GS-09: You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: experience with business issues & practices, basic accounting principles, and demonstrates knowledge of Federal tax laws and regulations. Analyze and review various types of tax returns or documents to determine tax liability of individual taxpayers, businesses, or corporations. Experience interpreting and applying Internal Revenue Code or Manual and related regulations. Experience with oral and written correspondence to taxpayers to explain options to taxpayers/representatives to assist in resolving tax issues. Experience in planning and organizing workload, work products to complete assignments with changing priorities.

OR Master's or equivalent graduate degree or two years of progressively higher-level education leading to a graduate degree in business administration, accounting, auditing, finance, taxation, law or other related fields.

OR LL.B. or J.D. if related.

OR Combination of qualifying graduate education and experience equal to the amount required.

SPECIALIZED EXPERIENCE: GS-11: Specialized experience for this position includes: One (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Experience with business issues & practices, basic accounting principles, and demonstrates knowledge of Federal tax laws and regulations. Experience in applying tax law to resolve tax issues. Applying current and past Internal Revenue Code and related laws, tax laws, court decisions, and regulations. Experience researching tax related information from a variety of sources (for example, Internal Revenue Manual, IR Code Regulations, commercial databases, court, and revenue rulings). Experience reviewing and analyzing financial information (e.g., financial books) and records to advise individuals on tax compliance. Providing tax law advice or guidance to taxpayers, clients, or employer. Experience applying general business practices and basic accounting techniques to analyze financial information (e.g., analyzing taxpayer transcripts, case files, financial documents and records and other information). Experience in verbal, written, and/or virtual communications.

OR You may substitute education for specialized experience as follows: A Ph.D. or equivalent doctoral degree in a field of study such as: law, accounting, business or management, economics, math, and finance.

OR 3 full years of progressively higher-level graduate education leading to a doctoral degree in a field of study such as law, accounting, business or management, economics, math, and finance. One year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.

OR LL.M if related

OR You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. Which of the following is true about your education and/or experience.

SPECIALIZED EXPERIENCE: GS-12: To be eligible for this position at this grade level, you must meet the requirements below. Specialized experience for this position includes: One (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience is experience that demonstrates knowledge in applying tax law or basic accounting principles to resolve tax issues. Examples of specialized experience includes applying knowledge of various tax penalties, rates and knowledge of Internal Revenue Code and related laws. The ability to research and apply tax related information from a variety of sources to resolve tax disputes. Experience in reviewing financial information (e.g., books and records) to determine tax liability. Providing tax law advice or guidance and advising taxpayers on appropriate actions. Interpreting and applying legal principles regarding tax disputes and negotiating resolutions. Which of the following is true about your specialized experience

SPECIALIZED EXPERIENCE: GS-13: To be eligible for this position at this grade level, you must meet the requirements below. Applicants must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: experience in applying tax law or accounting principles to resolve tax issues. Applying current and past Internal Revenue Code and related laws, tax laws, court decisions, regulations, accounting principles and practices to analyze accounting documents, books, and records specifically to resolve tax disputes. Experience interpreting the law in situations where there are uncertainties or conflicts in statutes, regulations, case law, precedence or other guidance to determine and apply the appropriate intent of the law in tax situations; Experience conducting legal research and applying the law to tax situations; Experience applying the hazards of litigation to the facts and circumstances of tax disputes. Experience providing tax law advice or guidance to taxpayers, clients or employer. Experience in verbal, written, and/or virtual communications, preparing and conducting presentations, public forums, briefings, training, etc. regarding tax related issues. Experience mediating/Negotiating the resolution of tax disputes between government and business or individual taxpayers. Which of the following is true about your specialized experience.

CONT. UNDER EDUCATION

For more information on qualifications please refer to .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

This position will be filled through the Direct Hire Authority. Under this authority, competitive rating, ranking, and veterans' preference procedures do not apply. Your application will be considered based on education, training, and quality of your experience. For more information on Direct-Hire Authority visit: .

Your application must include your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Applicants who disqualify themselves will not be evaluated further.

Referral: Applicants who meet the basic qualification requirements may be referred to a selecting official for consideration. Candidates may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices). We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced Federal employee (eligible for the , you must be found "well qualified" for the position. Well qualified is defined as: experience that exceeds the minimum qualifications of the position, demonstrated by meeting all the competencies for this position.

Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages. If including Federal service experience, you MUST provide the pay plan, series, and grade, i.e., GS-0301-09. If the pay plan, series, and grade are not provided, it may result in an ineligible determination.
Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, links to external sources, or other inappropriate material or content. If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position. ( are optional.) Please view It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
Online Application - Questionnaire
Education - See Education Section above
Registration/License (If Applicable) - active, current registration/license
Veterans' Preference (if applicable) - You MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. If you are serving under active duty, provide certification from the Armed Forces that you will be discharged or released within 120 days from the date of certification. The certification must indicate your dates of service, rank and that you will be separated under honorable conditions.
10-point preference eligible - Submit an , along with the required documentation listed on the back of the SF-15. Veterans Affairs/Armed Forces certification must include the percentage of the service-connected disability or disabilities (including the "combined" percentage if you have more than one disability). Refer to for additional information on veterans' preference.
Career Transition Assistance Plan (CTAP) (If Applicable) - IRS CTAP eligibles can apply for jobs within and outside the commuting area. Treasury CTAP eligibles can apply for jobs within the commuting area. Find required documentation at:
Interagency Career Transition Assistance Plan (ICTAP) (If Applicable) - If you are a displaced or surplus Federal employee, click for eligibility and a detailed list of required documents.
High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.

Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.