JOB SUMMARY

This position is responsible for supporting the development and management of current renewable energy programs, including the Simple Solar program, Community Solar program, REDI C&I program, CRSP program as well as future proposed programs like CARES, Income Qualified Community Solar & the Flex REC programs. The Program Manager will manage existing programs in all aspects including program design, ensuring accurate accounting, billing, and participation, assisting and communicating with participants, required Regulatory filings, and implementation of new programs.The role is also responsible for translating business requests from management and other stakeholders into reporting deliverables for the organization such as: management summaries, detailed reports, and program impact projections of renewable programs. The position works with diverse teams across departments within GPC to accomplish objectives. The Program Manager will also be responsible for working closely with partner organizations, supporting renewable customer strategies, and communicating to customers and stakeholders regarding renewable energy programs.

The Program Manager’s responsibilities could also include leading specialized project teams; developing renewable energy strategies; creating new tools and methodologies to streamline existing reporting and tracking tasks; and representation of the Customer Experience Organization to external customer and industry groups and Georgia Power executive management.

JOB DUTIES & RESPONSIBILITIES.

• Support the design, development and implementation of renewable energy programs and business models that meet the needs of our customers, employees, regulatory stakeholders, and shareholders
• Produce, manage, and track monthly program reports and analysis working with Special Service Accounts and other Renewable Development teams
• Ability to understand and apply contractual language from rate tariffs, billing, and program requirements
• Knowledge of company rate structures, marginal cost, and the Georgia Territorial Electric Service Act
• Ability to create analysis and reports using Customer Information Tools and other customer interface programs
• Building positive relationships and working well with diverse groups, tailoring communication methods appropriately for customers, employees, and management
• Communication and education on renewable programs, including face-to-face customer meetings, internal education, and potential coordination of internal and external training
• Produce accurate and timely renewable energy program reports for the Georgia Public Service Commission and Georgia Power Management 
• Management of proactive customer communications, creation, development, and support of effective marketing strategies for renewable energy programs 
• Research, analysis, and enhancement of current and future customer programs
• Assist in all current Customer Engagement functions and initiatives, as needed

JOB REQUIREMENTS

Education & Experience:

• Bachelor’s degree in business, finance, engineering, or technical field preferred; MBA a plus
• Prior experience in one or more of the following areas preferred: economic analysis, financial analysis, power delivery, utility rates and pricing, marketing and sales, energy efficiency, customer service, wholesale generation; prior experience providing Regulatory support is a plus
• Two or more years’ experience using data analysis tools, specifically Microsoft Excel, is required 

Knowledge, Skills & Abilities:

• Demonstrated project management, strong interpersonal skills, and attention to detail
• Ability to effectively organize and prioritize multiple projects with competing priorities 
• Proven problem solving/analytical skills and ability to troubleshoot complex issues
• Experience in effectively interacting with both customers and internal stakeholders
• Strong communication skills (written, verbal and visual/graphical) - able to effectively develop and summarize reports for internal and external communication
• Computer skills including intermediate to advanced knowledge of Excel, Word, and PowerPoint to leverage statistical and financial functions
• Ability to quickly comprehend technical information and data, identify key issues, and refine vague reporting requests into concrete requirements to be developed into reporting solutions
• Knowledge of utility rates, marginal cost analysis, financial project evaluations, and some experience with the profitability evaluation model are a plus

Behavioral Attributes:

• Models all aspects of Our Values
• Attention to detail and strong dedication for quality, accuracy and timeliness
• Highly motivated; demonstrates an excellent ability to develop and work well with teams
• Ability to prioritize work effectively, adapt in a changing environment, and accurately complete multiple tasks