About us
At National Grid, we keep people connected and society moving. But it's so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don't plan on leaving any of our customers in the dark. So, join us as an Associate Analyst, Security Operations, and find your superpower.We need you!
We want to find an innovative, adaptable, and results-oriented Associate Analyst, Security Operations for our Security Control Centerin Northborough, MA.If you yearn to be innovative, contribute new ideas, and play a critical part in our Corporate Security Orgnization, we want to hear from you!
What you'll do
As an Associate Analyst, Security Operations, you'll ensure that all Security Control Center monitoring and notification processes, policies and procedures are executed properly during assigned shift. This position entails shift work involving monthly schedule rotations for day, evening, nights, weekends, and holidays. Key responsibilities include the following:
- Dispatch appropriate security personnel, or law enforcement officers to investigate alarms.
- Assist in intelligence and data collection.
- Provide instructions to security guards, as necessary.
- Write Incident Reports and Service Tickets
- Disseminate notifications of credible threats as instructed by the Senior Security Management or established protocols.
- Coordinate security operations with gas/electric control centers to ensure compliance with US and UK Corporate Emergency Planning policy and procedures.
- Manage daily operations if the Supervisor is not on shift.
- Travel to the back-up Security Control Center in Guilderland, NY may be required.
About you
- Associate degree in a related field of study or 2+ years of security related experience.
- Good written and oral communication skills
- Working knowledge of corporate security computer systems, including electronic access controls, intrusion detection alarms and closed-circuit TV.
- Working knowledge of Microsoft Office products, familiarity with standard security communication protocols and equipment, and a demonstrated ability to perform multiple tasks in a challenging environment.
- Ability to critically thinkin difficult circumstances and incidents.
More Information
Are you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat!
Rewarding work and a collaborative, team-oriented culture are just the beginning. Review our digital benefit guide at negbenefitslivebrighter.com for full details and descriptions.
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Salary
$69,000 - $69,500 a year
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.