LifeSource is hiring a Healthcare Data Analyst to be responsible for timely, systematic gathering and analysis of medical record data from hospitals for analysis of donor potential and assessing organ donation, allocation & transplant performance objective measurements. This includes: Engaging in driving consistency in hospital partner program execution by coordinating the internal sharing of resources, documentation and processes. Guiding process changes, documentation, and communication plan for thorough donation system practices. Leading organ team in maximizing utilization and performance of PowerBI and EMR data analysis. Delivering comprehensive data analysis in support of hospital donation programs, organ allocation, and transplant analysis. Maintaining relationship support through customer relationship management system.

As a Healthcare Data Analyst, you’ll advance our life-saving work by performing the following job duties:

Execute comprehensive medical record review and analysis to determine hospital donor potential and assess performance in definitive components of donation process.

• Conduct thorough referral compliance review and analysis per hospital on an ongoing basis.
• Communicate to Organ Leadership and organ operations partners reporting and data findings from analysis.
• Ensure ongoing tracking and measurement of hospital performance from data analysis.
• Compile and analyze aggregate data and reports findings for follow-up interventions and/or strategic planning.
• May define and outline a communication plan, resources, or strategies necessary to meet defined hospital partner donation program strategies.

Engage in the development, coordination, and execution of hospital services programs to demonstrate consistency for hospital partners collaborating on organ, eye, and tissue donation activities.

• Collaborate with the hospital services team and organ services teams on developing an annual plan outlining key priorities, strategy and purpose for the team and respective hospitals.
• Participate in data analysis of referral information and hospital donation programs. Develop, prepare and present key analysis to LifeSource leaders, organ team partners, Board Members, and external hospital partners.
• Provide data analysis and assessment to support Liaisons in hospital strategic planning efforts to achieve growth in donation.
• Optimize utilization of Power BI, I-Transplant, and interface with Hospital EMR’s (ex. EPIC). Provide recommendations on system improvements and data queries.
• Develop, present and make recommendations on quarterly analysis of public transplant and donation data repositories (SRTR, OPTN, UNOS U-Net).
• Foster collaboration, communication, and collegiality with LifeSource colleagues for the purpose of fully supporting the donation process, specifically ensuring seamless service to hospital partners.
• Ensure timely documentation internally of all partner correspondence, including mail, e-mail, and phone in the Customer Relationship Management system (CRM).

Influence acceptance and support for donation by defining, updating, and maintaining donation system documentation.

• Work collaboratively with Liaisons to drive consistency in documentation of comprehensive donation systems, policies, procedures, and resources.
• Promote best practices and serve as an expert resource on documentation of organ, eye and tissue donation processes and programs at hospital partners.
• Partners closely with Information Technology team to ensure data analytics infrastructure is optimal for measuring organ operations performance
• Create and revise new and existing standard operating procedures, policies, guidance documents and work instructions, collaborating as needed.
• Lead the establishment and implementation of new processes in response to regulatory or other changes impacting the program or work processes.
• Support quality and consistency, engaging in root cause analysis, follow through, and timely documentation of all non-conformance and compliance reports.
• Participate and engage in ensuring successful internal, customer or regulatory audits.

QUALIFICATIONS

• Requires a combination of education and experience equivalent to 7 years of health care data analysis or process improvement responsibilities.
• Detail oriented and highly organized with a desire to improve processes, take initiative and solve problems.
• Excellent critical thinking and analytical skills to confidently execute reasonable and sound decision making.
• Strong communication and interpersonal skills including effective written correspondence, active listening, and professional customer service response at all levels.
• Demonstrated interpersonal savvy capabilities, building, maintaining, motivating, influencing, and achieving cooperation with both internal and external relationships.
• Demonstrated ability to exhibit a high degree of quality, integrity, and honor confidentiality of appropriate information including organizational operations or work processes, donor and donor family information, contributor details, any financial information and medical or protected health information (PHI) in accordance with HIPAA.
• Strong working knowledge of Microsoft Office applications, Hospital EMR’s and data warehouse applications

WORKING CONDITIONS

• 1.0 FTE. Primarily Monday-Friday business hours, with schedule flexibility to accommodate organizational needs.  
• This position is located in Minneapolis, MN and will require hybrid on-site capability.
• Must be able to travel within the service area (MN, ND, SD) by ground or air, as needed for program activity.

Projected offer rate range:  $39-48/hour, based on relevant experience. 

Why Join LifeSource:

At LifeSource, we’re relentlessly pursuing a day where those in need of a life-saving or life-enhancing organ, eye or tissue transplant receive that gift. By joining the LifeSource team, you will have the chance to positively impact your neighbors in Minnesota, North Dakota, South Dakota and Wisconsin – maybe someone in your very own community.

Since 1989, the LifeSource team has worked with our regions’ diverse communities to break down barriers to donation. Bringing a rich diversity of perspectives and experience to our organization at all levels strengthens our ability to serve our community and fulfill our mission. Our values embody how we engage in our work - accountability, adaptability, trust, growth mindset, and kindness. More information on our continued work toward diversity, equity, and inclusion can be found on our website.

We set our team up for success by providing comprehensive on-boarding, as well as on-going personal and career development. Team members are offered traditional benefits such as health, vision, dental, and life insurance, generous PTO, and 401k matching. We also support our team through non-traditional benefits such as tuition reimbursement, resiliency coaching, and HSA employer contributions.

LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.