Job Description:

The Role

Plynk is currently undertaking a major transformation. We are migrating to a new FinTech clearing broker/dealer and at the same time working on an improved user interface with new and innovative ways to invest. We are looking for a highly motivated and experienced leader to help research and drive prioritized product features and enhancements forward in a streamlined way.. The FinTech Product Manager will work closely with the various stakeholders to do market research, define requirements and work with the delivery team to ensure a successful launch. This role is critical to succeeding in a very dynamic marketplace with quality of offering and speed to market essential.

The expertise you have

• Demonstrated success defining and launching software products
• Experience gathering customer needs and marketplace trends and translating that to the product strategy
• Experience incorporating emerging technologies into a mobile customer experience
• Strong understanding of digital analytics, reporting, dashboards and A/B testing (experience with PowerBI, Adobe Analytics, Snowflake a plus)
• Ability to work with technology teams to execute on business goals, epics and user scenarios
• Outstanding analytical, project management, and problem-solving capabilities
• Strong verbal, written communication, and organizational skills
• Flexibility to adapt to a rapidly changing environment, manage multiple priorities and working within ambiguity

The skills you bring

• You know how the financial services industry works and are well versed in the competitive landscape, technology and current trends
• Experience with direct customer research through survey design and implementation, focus group discussions and customer interviews
• You can prioritize work to deliver customer value based on impact
• Working with other team leaders to deliver a cohesive customer experience across products and channels
• Strong relationship building and business partnership skills, and can build credibility and trust with diverse stakeholders
• Working in a complex organization with multiple decision-makers
• Leading and collaborating with multiple teams

The value you deliver

• Creating customer centric digital experiences that deliver on product, technology and FCAT goals
• Incorporating emerging technologies into a mobile customer experience for new segments of the financial service market
• Staying strongly tuned into the competitive marketplace to help with ideation, pivoting and new idea generation
• Leading product reporting and analysis of key trends, sharing key insights and recommendations with leadership
• Take ownership of end-to-end delivery of product capabilities through partnership with design, LRC, operations, marketing, and technology

Note: Fidelity is not providing immigration sponsorship for this position

The Team

Plynk is an app whose mission is to make investing easy. We aim to become the most trusted app for people who want to invest and build wealth with a simple, educational, confidence building and personalized experience. We incorporate innovative products and features to help our users on their investing journey. The team is organized around these core principles and is energized to deliver on the overall strategy.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

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