JobSummary

In this position you will work as a member of the Resilience-FIMA, Federal Insurance, Policyholder Services Division. The ideal candidate for this position will have experience working on policy and completing projects in a timely manner and demonstrated experience implementing and measuring the effectiveness of National Flood Insurance Program guidance and policies.

LowGrade

14

HighGrade

14

PromotionPotential

14

SubAgencyName

Resilience-FIMA, Federal Insurance, Policyholder Services Division

OrganizationCodes

HS/HSCB

Relocation

False

HiringPath

• fed-transition
• overseas
• fed-competitive
• disability
• land
• mspouse
• peace
• special-authorities
• vet

TotalOpenings

1

AgencyMarketingStatement

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS. FEMA is calling all problem-solvers, relationship builders, and humanitarians! FEMA is a mission-driven, people-focused Agency. Our mission is to help people before, during, and after disasters. We coordinate with other federal, state, local, tribal, and territorial partners to make sure America is equipped to prepare for and respond to disasters. At FEMA we strive to reflect the diversity of the communities we serve. We are looking for citizens capable of bringing diverse perspective of thought, experience, or culture to help us achieve our mission. Everyday FEMA employees are inspired by that mission and are working tirelessly to make a difference. Come join us in a rewarding career where you can help make our nation safer, stronger, and more prepared! Visit www.careers.fema.gov for more information.

TravelCode

2

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

• What will I do in this position if hired? In this position, you will serve as a Program Analyst for the Resilience-FIMA, Federal Insurance, Policyholder Services Division. Typical assignments include: Supporting the development, drafting, and amending of FID regulations located at 44 CFR pts 61 and 62. Providing recommendations on amendments and revisions to regulations, procedures, and practices pertaining to insurance coverage and claims. Preparing Rules and Regulations that implement the intent and directions of Congress in the conduct and scope of the NFIP. Identifying policy issues and collaborates with subject matter experts to draft, update, and implement FID policy materials. Preparing and reviewing directives, guidelines, forms and other documents regarding flood insurance matters. Working with the contractor staff to develop and document practice and procedure manuals, including: the NFIP Claims Manual and the Flood Insurance Manual. Being responsible for the review, analysis, and recommendation of management procedures and policy revisions covering a variety of insurance issues. Exercising independent judgment in interpreting the intent of the guides, resolving complex issues and problems, and developing applications to specific areas of work, for example: Write Your Own (WYO) Program Basic Operational Documents; NFIP Flood Insurance Manual; NFIP Claims Manual; and Published NFIP Claims Practices and Procedures. Guidelines may be lacking, requiring new or improved methods to be tested which may provide a basis for future guidelines. What else do I need to know? At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions. FEMA is committed to ensuring that its workforce reflects the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people we serve. To learn about FEMA's ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit www.fema.gov.

Education

No Educational Substitution: There is no educational substitution for this position, and you must meet the qualifications listed in the "requirements" section of this announcement.

Requirements

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for Public Trust - Moderate Risk as a condition of placement into this position. This may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information). For more information on background investigations for Federal jobs please visit OPM Investigations. Please ensure you meet the qualification requirements described below. Key Requirements: You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation. Selective Service registration required. Current federal employees must meet time-in-grade requirements. You must be able to obtain and maintain a Government credit card. You must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time. Please review the Additional Information section for additional key requirements.

Evaluations

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using a job questionnaire that is based on the following competencies needed to perform this job: Communication Customer Service Representing the Agency Teamwork & Cooperation Technical Proficiency If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. We recommend that you preview the online questions for this announcement before you start the application process. https://apply.usastaffing.gov/ViewQuestionnaire/12613086

HowToApply

Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran's preference does not apply under Merit Promotion procedures. View VEOA information on Feds Hire Vets.) Interagency Career Transition Assistance Program (ICTAP/CTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP/CTAP eligible. View information about ICTAP/CTAP eligibility on OPM's Career Transition Resources website. In addition, you must submit the supporting documents listed under the required documents section of this announcement. Well-Qualified is defined as those applicants who are rated with a minimum score of 85.00 for this position. Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above by 11:59pm (EST) on the closing date of the announcement. To begin, click the "Apply Online" button on the job announcement posting. Follow the directions to register or login if you have an existing account. Submit all required documents and complete the assessment questionnaire. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. Upon completion of your application, you will receive an acknowledgement email. Applications and supporting documentation will not be accepted by mail or email. All application materials, including transcripts, must be in English. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, Human Resources will not be able to view it in your application. Incentives may be offered depending on funding availability, the difficulty of positions to fill, and qualifications of applicants If you have questions about this announcement or the application process, please contact the Human Resources Specialist listed in the Agency Contact Information prior to the close of the announcement. An employee, job applicant, or an individual acting on behalf of the employee, may request a Reasonable Accommodation by emailing fema-ocr-ra@fema.dhs.gov with "time sensitive" in the subject line. To review the common definitions of terms found in this announcement, please visit the DHS Common Definitions page. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Review your job status on your Application Dashboard. Your application dashboard is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

WhatToExpectNext

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and possible interviews. We will notify you by email after each of these steps has been completed. Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to respond, fail to meet the conditions of employment, or fail any other pre-employment requirements (such as the background investigation), we may rescind a tentative job offer. For information on the Federal employment application process, please visit the USA Jobs Help Center. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management (OPM) guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. The OPM must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

RequiredDocuments

Do not include photos, personally identifying information (PII) (including birthday and social security numbers), or personal information such as age, gender, medical history, etc. Resumes that include any of this information will be disqualified. You must provide the following supporting documentation for your application package, including: Resume. Please limit your resume to five pages. Only the first five pages will be reviewed to determine eligibility and qualifications. Responses to the job questionnaire. You will be directed to the online job questionnaire during the application. Are you a current or former federal employee? Upload documentation that supports your eligibility. Award SF-50's do not include all the required information and will not be accepted. Are you eligible for appointment based on current or previous competitive status eligibility? We need to verify your competitive status eligibility and qualifications at the next lower level. You may need to upload multiple SF-50's, one that shows your competitive eligibility and another for time in grade: Competitive Eligibility: Submit an SF-50 that demonstrates your current or previous appointment to a permanent or conditional competitive service position, including your current or highest grade level, career or career conditional tenure and status in the competitive service, or proof of permanent appointment if applying based on an interchange agreement. We recommend submitting your last promotion SF-50, current SF-50, or within-grade increase SF-50. Time in grade: If you are applying for a higher grade, you may need to provide an additional SF-50. We recommend submitting a promotion with an effective date more than one year (1) year old or Within-Grade-Increase at the highest grade held. Are you a current or former FEMA Stafford Act employee who is eligible for appointment based on the Disaster Recovery Reform Act (DRRA)? You may be eligible if you have served as a FEMA Stafford Act employee for three or more years since August 1, 2014, without a break in service. Upload the following documents (you may be found ineligible if both documents are not uploaded): DRRA Eligibility: Submit a copy of your "Notice of DRRA Eligibility" provided by OCHCO. If you believe that you may be eligible, but have not received your notice, please reach out to the HR Specialist listed in the announcement. Reservist Stafford Act Employees will be required to submit a copy of their most recent SF-50 as well as a copy of the "DRRA Notice of Eligibility" issued by FEMA. Applicants who believe they are eligible, but have not received a "Notice of Eligibility," should contact the FEMA representative listed in the "Agency contact information" section of this announcement. Experience at the next lower level: Submit a copy of your most recent (or highest grade) SF-50. We recommend submitting a promotion with an effective date more than one year (1) year old or Within-Grade-Increase at the highest grade held. Are you eligible for appointment under a non-competitive hiring authority, such as Schedule A, eligible veterans, certain military spouses, etc.? Upload supporting documentation specific to the non-competitive hiring authority. Please do not include any personal medical history. For additional information please visit: OPM: Documentation of Schedule A (Individuals with Disabilities) FedsHireVets: Veteran and Military Spouse Hiring Are you claiming special priority selection rights under the Interagency/Career Transition Assistance Program (ICTAP/CTAP)? Upload the following: Agency Notice Most recent performance rating, and Most recent SF-50, with your current position, grade level and duty location. Other Supporting Documentation (submit if applicable to you) Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) and/or documentation of service-connected disability. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. Certifications must be on letterhead of the appropriate military branch and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service (e.g. honorable, dishonorable, general etc.). View more veterans' information. Are you a Boren Awardee? Submit a copy of your National Security Education Program (NSEP) certification letter. You may be asked to provide a copy of your recent performance appraisal and or incentive awards.

Benefits

BenefitsUrl

https://www.dhs.gov/homeland-security-careers/benefits

OtherInformation

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code * 9202(c) and 5 C.F.R * 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to FEMA-Misconduct@fema.dhs.gov. DHS uses E-verify, an internet based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR * 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR * 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. A one-year probationary period is required for new Federal competitive service employees and new supervisors and managers. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This is a Bargaining Unit position.

KeyRequirements

WithinArea

False

CommuteDistance

0

ServiceType

01

AnnouncementClosingType

01

AgencyContactEmail

cynthia.stevenson@associates.fema.dhs.gov

AgencyContactPhone

000-000-0000

SecurityClearance

Not Required

DrugTestRequired

False

PositionSensitivitiy

Moderate Risk (MR)

AdjudicationType

• Suitability/Fitness

PDN-9d8c07fe-c9dc-437d-bca0-dad94a84ad4b