CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
The Role
Build and maintain relationships with auto dealerships across the country via outbound phone calls to determine the fair, local-market value for vehicles involved in a potential total loss. This is a remote position in which all onboarding and training will be conducted virtually. A desktop computer, dual monitors, keyboard, mouse, webcam, and headset will be provided. Starting wage is $20.00 per hour, plus eligibility for monthly incentives and annual company bonus dependent upon performance.Benefits are available from day one, and promotional opportunities within 12 months are dependent upon performance. This opportunity requires no selling or collections. Be part of a team that will provide you top-notch training, exceptional support, and world-class Net Promoter and Employee Engagement Scores.
Key Responsibilities:
- Outbound calling (no selling or collecting) required to automobile dealerships
- Build and maintain relationships with dealership personnel
- Establish fair market value of vehicles assisting insurers in claim settlement
- Update vehicle information and determine the availability and price of new or used vehicles
- Provide supplemental research as requested
- Organizing and managing multiple systems effectively
- Adhere to attendance, production, quality, and other metric standards
Requirements:
- No prior insurance or automotive experience is required, as we will train individuals with a desire to learn and develop
- High school diploma or equivalent
- 1-2 years prior collections or sales experience preferred
- Exceptional organization skills with attention to detail
- Strong verbal and written communication skills
- Self-motivated
- Demonstrates the ability to overcome obstacles and persist in the face of challenges
- Customer focused
- Possess a positive attitude and ability to drive results
- Career oriented
- Strong technical aptitude
- Ability to work independently while also supporting a team
- Quiet and professional home work environment free of distractions
High-speed internet connection (DSL or cable modem – non-cellular – with minimum speed of 25 mbps download and 15 mbps upload)
#LI-Remote
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About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.
CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
For more information about our benefits, please check out our careers site.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact (800) 621-8070.