Stewarding Team Lead at Hyatt Hotels Corporation in Miami, FL

Andaz Miami Beach

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Andaz Miami Beach is now recruiting a Stewarding Team Lead to join the hotel’s opening team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. Opening in early 2025, the property boasts 287 guestrooms including 34 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who’s who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion.

Position Summary

The Stewarding Team Lead is primarily responsible for maintaining the cleanliness of all hotel china, silverware and cookware. This person must have good communication skills and the ability to understand and complete banquet contracts. This person needs to have the ability to lift, push and pull a moderate amount of weight. This is a fast-paced position that will involve constant customer interaction.

Position Responsibilities/ Essential Functions

Develop and implement strategies for stewarding area that are aligned with the hotel’s food and beverage objectives.
Support the luxury dining experience by maintaining supplies for food and beverage service.
Maintain par levels of stock; complete requisition for additional supplies as appropriate.
Monitor supply of clean dishware, glassware and pans; take corrective action to maintain supply level.
Schedule employees based upon forecasted volumes.
Assist with training employees on proper cleaning methods and operation of the equipment.
Check the proper operation of the dish machine/cleaning equipment daily.
Assist with keeping food and beverage areas clean.
Assist with leading steward personnel in the cleaning of floors, work surfaces, etc.
Develop and implement schedule for special projects.
Ensure that all work surfaces are clean and sanitized regularly.
Ensure Safety equipment is used for appropriate tasks.
Schedule labor force and assign work for efficient use of equipment and personnel.
Plan, manage, and monitor work as well as hiring, communicating, coaching staff, and building
relationships.
Plan, coordinate & implement special events and holiday functions for the team;
Manage hourly kitchen employees through scheduling, payroll, training, coaching, and evaluating.
Organize and facilitate departmental meetings, training and goals setting
Complete various additional tasks and assignments as needed.

Qualifications

Two (2) years work experience as a Steward in a hotel or restaurant with good standards is desirable;
Basic knowledge of Kitchen hygiene.
Committed to exceptional customer service;
Professional in appearance;
Keen on satisfying the needs of others in a fast paced environment;
Able to lift, push and pull moderate weight of 50lbs;
Able to stand for long periods of time;
Able to take direction, is flexible, is a team player and has a positive attitude;
Able to work holidays and be flexible regarding availability to work.

As an Andaz Miami Beach colleague, you will enjoy the following benefits:

· Free room nights, Discounted and Friends & Family Room Rates

· Medical, Dental, and Vision Insurance with only a 30-day waiting period!

· 401K with company match

· Free Parking

· Generous Paid Time Off

· Paid Family Bonding Time and Adoption Assistance

· Tuition Reimbursement

· Employee Stock Purchase Plan

· Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

Andaz team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are a results-oriented individual with a passion for selling a vibrant, playful hotel with one-of-a-kind gathering places offering the perfect backdrop for meetings, weddings, and special occasions, become part of Miami’s first Andaz luxury lifestyle resort - Apply now!