Job Summary
The Senior Manager, Program Management, will be responsible for oversight and support of Residential XGIE programs. The ideal candidate has strong program management experience with exceptional communication skills and is adept at managing, and meeting the needs, of a variety of stakeholders across the company. Has a greater degree of impact on business results and may manage one or more groups of professional employees.Job Description
Core Responsibilities
- Partners with key stakeholders to develop and and maintain performance metrics to make informed recommendations for strategic decision making
- Creates and executes against detailed project plans, with cross-dependencies mapped
- Runs program meetings with stakeholders across a variety of cross functional teams as needed
- Manages risks, actions, issues, and decision (RAID) across workstreams and deliver timely updates into broader program updates and Executive/Steer Co. meetings.
- Maintains key program artifacts on a recurring basis
- Keeps abreast of new developments in project management methodologies, agile practices, best practices, and industry standards
- Drives process to collect & update materials for recurring monthly reporting.
- Demonstrates strong communication & organizational skills, including exceptional attention to detail.
- Operates in a fast-paced cross-functional environment.
- Exercises independent judgment and discretion in matters of significance.
- Demonstrates regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years