Job Summary
Responsible for developing and directing programs designed to create and maintain a favorable public image for the company. This is a senior, strategic role that partners with the California Senior Leadership Team and communications leaders across the company. Organizes a significant flow of work and meets and ensures appropriate deadlines are met. Provides leadership and direction for diverse and complex functions. Contributes to the development of the organization's business strategy. Interprets business strategy and develops organizational objectives to align with this strategy. Typically manages multiple teams of professionals. Chief responsibility is to increase external understanding and awareness of the organization among priority audiences.Job Description
Core Responsibilities
- This role is part of an integrated external affairs team that includes community impact and local and state government affairs.
- Builds communications programs that help us expand our network and increase favorable brand sentiment among our target audiences; including issues advocacy and public affairs campaigns.
- Serves as liaison with PR agencies, news agencies, event organizers, to ensure project goals are met and timetable/budget parameters are kept.
- Writes/edits significant communications pieces including management speeches and parts of annual reports.
- Focuses direction and efforts on understanding what audience is to be reached and with what message.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Delegates activities/projects among less experienced assistants to ensure timely results; monitors progress and provides guidance as appropriate.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Skills:
Social Media Communications; Government Affairs; External Communication; Internal Communications; Public Relations Communications; Community Impact
Salary:
Primary Location Pay Range: $179,034.22 - $268,551.33
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years