Senior Server/Infrastructure Administrator at Milton Hershey School in Hershey, PA

Milton Hershey School (MHS) is a remarkable institution with a rich history of empowering students through education and opportunity. As a tuition-free, private home and school in Hershey, PA, MHS serves over 2,100 students from Pre-K through 12th grade. Since its founding in 1909 by Milton and Catherine Hershey, the school has transformed the lives of nearly 12,000 graduates by providing a comprehensive education, a supportive home environment, and diverse extracurricular programs.

The expansive campus, spanning over 6,000 acres and encompassing 300 buildings across two locations in Hershey, is a testament to MHS's commitment to growth and its mission to serve even more students in the future. This large-scale infrastructure supports its innovative, career-focused educational approach, making MHS a beacon of opportunity and development for children.

MHS is seeking a Senior Server/Infrastructure Administrator (SSIA) to join its dynamic Information Technology (IT) Department. This full-time, in-person role, in Hershey PA, offers a competitive salary ranging from $85,000 to $114,000 annually and a comprehensive benefits package. This position provides an opportunity to meaningfully impact the daily lives of students, staff, and the broader school community while enjoying a rewarding career in one of the nation's premier educational institutions.

About the MHS IT Department:

The IT team consists of over 30 professionals organized into four teams as follows.

Infrastructure (Network, Server, Telecom, Multimedia)
Client Services/Help Desk
Information Security
Application Systems

The SSIA works within the Infrastructure Team alongside an additional SSIA, to support the school’s two data centers and 300+ server environment.

Position Responsibilities:

The SSIA is responsible for large server-related projects and systems, which include the following duties:
Managing and supporting Azure tenants and O365 Admin Centers
Evaluate, design, and implement new server systems (physical and virtual servers, server storage systems, backup systems, server-based applications)
Utilize server management tools to proactively manage, monitor, analyze, and adjust server systems to maintain/enhance system availability and performance.
Upgrade and support the existing server infrastructure to ensure availability, reliability, security, and efficiency
Manage Privileged Access to allow contractors and employees access to secure systems.
Work with outside vendors to assist with the design and implementation of new server and application systems and coordinate support for existing systems
Diagnose and resolve all server-related problems.
Assist with designing and implementing server and client-based security practices (ex, Windows Group Policy).
Implement and support software update services, including operating system updates, anti-malware updates, and other client and server software updates.
Assist with developing, maintaining, and testing the school’s disaster recovery systems and procedures.
Interface with the School’s Client Services and Application System teams to provide server-based solutions and infrastructure to support these areas.
Perform routine account and file access security audits to ensure appropriate access to systems and data.
Maintain functional backup of all systems and ensure redundant systems are designed and tested accordingly.
This role involves various technical tasks, including user provisioning, identity and access management, application deployment, and troubleshooting.
Ensure appropriate server system documentation.

Qualifications:

Bachelor’s degree in computer science or related field or commensurate years of experience
Minimum of 5 years’ experience in server system / infrastructure administration (hardware, software, storage, backup, account/file share administration, etc.).
Extensive knowledge and experience in building and supporting server infrastructure.
Extensive knowledge and experience administering a Microsoft Active Directory environment (account and file administration, printing, group policy, etc.).
Knowledge of data replication and redundant parallel systems storage and host systems.
Experience with backup systems (hardware and software) and tiered storage.
Ability to plan and implement server-related hardware, software, and systems projects (project management skills)
Ability to quickly learn and use server-related software systems and technologies to manage various aspects of the server environment (operating systems, accounts, security, storage).
Experience with implementing and supporting server and workstation operating systems.
Ability to diagnose and solve computer and server-related hardware and software problems.
Ability to work and communicate effectively with various employees and skill levels.
Demonstrated ability to organize and prioritize work and projects effectively.
Demonstrated ability to create adequate documentation for server-based systems.
Demonstrated ability to learn new technologies quickly, prioritize, and re-prioritize promptly and effectively.
Exceptional organizational skills.
Demonstrated interpersonal skills, effectively communicating complex technical information to end users and collaborating and influencing others.
Experience with a variety of server-related software: Windows server operation systems, virtualization software (ex: VMWare, Hyper V), backup software (ex: Veeam, Commvault), and standard server applications (ex: Microsoft Exchange, Microsoft Azure, Microsoft SharePoint, Microsoft SCCM).
Microsoft MCSE, CompTIA Server +, and other server-specific certifications are a plus.
Candidates should demonstrate high integrity, as all MHS staff are considered role models for MHS students.
Candidates should be interested in actively engaging with students.