Shutterfly
Senior Director of UX Design and Research
San Jose, CA
Sep 18, 2024
fulltime
Full Job Description

At Shutterfly, we make life's experiences unforgettable. We believe there is extraordinary power in the self-expression. That's why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

We are seeking a seasoned leader in User Experience Design and Research to help us deliver extraordinary experiences for our customers. The Senior Director of UX Design and Research will lead a team to articulate the strategy and design for the Shutterfly and Snapfish websites and mobile apps. You will be joining a team that will have the technology support to significantly uplift and innovate our experiences to better meet customer needs - along with leadership support to invest in modernizing our experiences. Primary Duties and Responsibilities:
  • You can develop a compelling, north star vision for the design of our experiences and clearly communicate it to stakeholders and partners.
  • You have an eye for simplification - you can make complex experiences feel effortless and delightful for users.
  • You love interacting with customers and understanding the perspectives of all types of users - particularly the voices that are not being heard. You put customers at the center of your design.
  • You have a strong understanding of e-commerce best practices across web and mobile app experiences, with deep expertise in designing for both.
  • You thrive on data - both qualitative and quantitative - and use it to inform what you focus on improving and how you can deliver on business outcomes.
  • You enjoy partnering with Product and Engineering, knowing when to push and when to compromise to deliver the best customer experience.
  • You know what great design looks like and have an ability to earn the trust of your cross-functional peers and leaders to influence action, but are also open and responsive to feedback.
  • You're a coach that people want to play for - you set a clear strategy, inspire your team to improve, and create a culture of fun and connection.
Minimum Requirements:
  • 15+ years in UX design
  • 10+ years of experience leading UX design teams - both onshore and offshore; experience managing design agencies to deliver on specific projects.
  • 5+ years managing user research and testing teams.
  • Excellent written and verbal communications.
The compensation package for this role is based on multiple factors, such as job level, responsibilities, location, and candidate experience. The base pay ranges included below are specific to the locations listed and may not be applicable to other locations.California: [$203,250-$244,750]
Connecticut, New York, and Rhode Island: [$186,000-$244,400]
Colorado and Washington: [$172,500-207,500]
Nevada: [$186,000-224,000]

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it's the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

This position will accept applications on an ongoing basis until filled.

PDN-9d081ea4-6252-4389-8c26-bdaf01a3b47f
Job Information
Job Category:
Sales
Spotlight Employer
Related jobs
Surgeon
Modern Plastic Surgery And Medspa Of Miami
Modern Plastic Surgery & Med Spa of Miami is looking for a Board-Certified or Board Eligible Surgeon to join our luxurious and one-of-kind private facility in the heart of Doral, FL. With safety being...
Sep 20, 2024
Miami, FL
Assistant General Manager
Sanctuary Medicinals
Job Summary The Assistant General Manager is responsible for assisting the General Manager in managing all day-to-day operating requirements of the retail store. These requirements will be satisfied i...
Sep 20, 2024
Scotch Plains, NJ
Public Works Laborer
Brighton Township Supervisors
Public Works: Brighton Township is accepting applications for the position of Public Works Class B. Primary duties are the construction and maintenance of the road, stormwater and park systems and oth...
Sep 20, 2024
Beaver, PA
©2024 TalentAlly
Powered by TalentAlly.
Apply for this job
Senior Director of UX Design and Research
Shutterfly
San Jose, CA
Sep 18, 2024
fulltime
Your Information
First Name *
Last Name *
Email Address *
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy.
Continue to Apply

Shutterfly would like you to finish the application on their website.