JOB TITLE: Senior Business Analyst
JOB LOCATION: Boston MA
WAGE RANGE*: 60-64
JOB NUMBER: Client-25-1076-OCDDE-OCD01-106412

REQUIRED EXPERIENCE:

3-5+ years of experience working in a business analyst capacity including direct experience with business analysis tools and techniques (Public sector experience preferred)
Proficiency with Salesforce, including system configuration, administration, and reporting (Government Cloud experience a plus)
Strong analytical, problem-solving, and communication skills
Ability to work collaboratively in a cross-functional team environment
Excellent verbal and written communication skills with project teams and business teams
Team-oriented attitude and the proven ability to collaborate at all levels of an organization

Desired Skills/Experience:

Knowledge of housing and homelessness prevention programs is a plus
Experience with Snowflake and Tableau
Familiarity with a variety of software development methodologies such as agile, waterfall, and a strong understanding of the suitability of these methodologies for certain development environments and types of applications
Experience with advanced Microsoft Office, pivot tables, charts, Visio, data analytics and JIRA or other project management tools
Experience with SQL a plus

JOB DESCRIPTION

The Business Analyst will help our stakeholders administer emergency housing programs through strategic IT investments in a collaborative, cost effective, and timely manner. The Business Analyst will be responsible for translating business and technical requirements into test plans and support documentation. Additionally, the BA will ensure scope and requirements of projects are met through quality assurance testing, user acceptance testing, and production implementation. The BA will conduct research to determine the state of solutions able to meet the business requirements-within or outside the current infrastructures and determine the feasibility of said solutions. The BA will analyze the impact of the proposed solution across the business, develop use cases to explain/demonstrate business requirements and specifications to the IT team, and contribute a business or process perspective during design reviews. The ideal candidate must demonstrate creativity, a keen problem-solving ability along with proven leadership, collaboration and facilitation skills.

Responsibilities
The BA- Sr is responsible for:

Analysis:
- Collaborate cross functionally with various groups: business owners, end users, subject matter experts, etc.
- Gather business requirements through a variety of techniques (e.g., work sessions and interviews)
- Identify, assess, and document business requirements
- Recommend business priorities and advise business on options, risks, and costs
- Develop / participate in training sessions, demos, and documentation of meeting outcomes through peer review, validation, or submission
- Develop technical standards/ policies to meet the needs of customers; ensure systems analysis procedures and practices are identified and implemented
- Participate in daily stand-ups, planning and retrospective meetings
- Write use cases, business rules, and other artifacts to articulate/ represent business processes, desired outcomes, and requirements
- Evaluate information gathered from multiple sources; reconcile conflicts and creatively develop new solutions for existing problems, break down high level information into details and distinguish user requests from the underlying true needs
- Document business, application, and system scenarios for identifying the stakeholders impacted or proposed solutions, while adhering to proper change management procedures

Equal Opportunity Employer Veterans/Disabled

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.