Job#: 2047375
Job Description:
Key Responsibilities:
· Apply operational excellence mindset through
simplifying, transforming and continuously improving
processes.
· Assess business functions and identify key business
processes; ensure processes are fit for purpose
· Understand the what, why and how the work gets done
and translate to process inventory, to include pain points,
cost, resources, non value add activities, and hand offs
· Manage ongoing process performance and assess risk
· Assess process maturity/capability and set targets
· Understand and apply compliance requirements within
design of process and controls
· Identify controls to mitigate risk
· Connect process with customer and employee
requirements
· Analyze process performance and conformance,
inclusive of understanding if processes are stable,
capable and predictable within defined limits
Communicate roadmaps, changes and impacts to key
stakeholders.
Attention to detail
Business or technology experience; focus in business
Process Management (BPM, Six Sigma, DFSS; Lean experience a plus).
Working knowledge of process based technology framework (such as Infrastructure Technology Library (ITIL) or other). Certification a plus.
Demonstrated ability to think strategically and execute tactically. Strategic thinker with the ability to challenge the status quo, drive change, design innovative solutions and deliver results
Strong written and verbal communication skills, collaboration and influencing skills
Strong partnership and relationship management skills; ability to work across functions and organizational lines /levels
Ability to effectively challenge and build consensus, with ability to assimilate or integrate new concepts quickly
High attention to details
Demonstrated dependability and ability to act with a sense of urgency
· Understanding of Infrastructure Technology functions and processes
· Understanding of Technology Services and how the IT processes support the lifecycle of the services
· Working knowledge of COBIT or other best practice. Certification a plus.
· Working experience with Process Maturity Assessments CMMI, TIPA or other best practice based on ISI/IEC 15504 standard. Certification a plus.
· ARIS (Architecture of Integrated Information Systems) modeling experience a plus
· Six Sigma Green or black belt certification
Location: Richmond, Kennesaw, Georgia
We cannot work C2C
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.