Why Work for Mountain Park Health Center?

As a member of the Mountain Park team, you will have the opportunity to help our community thrive by improving the health of those around you.

• You’ll work in a supportive environment where your coworkers feel more like family. That’s because the way we connect with each other translates to the care we provide our patients.
• We value professional and personal goals, work/life balance and family.
• We are committed to creating a positive work environment and provide our employees with support and experience to grow and be successful.

OVERVIEW:

The Referral Coordinator is responsible for obtaining prior authorizations, processing referrals and scheduling appointments with specialists for patients per provider requests.

ESSENTIAL FUNCTIONS:

• Processes and coordinates referrals from providers and ensure insurance is verified prior to processing the referral.
• Initiates insurance authorizations for consultation.
• Ensures cancelled appointments and related ancillary appointments are rescheduled and communicated to patients.
• Provides clinical information to specialists for referrals to be processed.
• Keeps patients informed of the status of their referral and information about their appointment.
• Maintains referral tracking system and up to date referrals documentation.
• Follows up on prior authorizations ensuring they are completed correctly and reports any concerns to leadership.
• Maintains regular and predictable attendance.
• Perform other duties as assigned.

QUALIFICATIONS:

Minimum Qualifications:

• High School diploma or equivalent.

Preferred Qualifications:

• Previous referral experience