Yamaha has an excellent opportunity for a Quality Assurance Manager to join our YGC team in Palmetto, GA. The Quality Assurance Manager will oversee all quality assurance aspects at SVC, including quality management, improvement, and support for new and updated product launches. They will also interface with all SVC functions, build areas, team leads, and managing quality control of incoming materials. Additionally, the Quality Assurance Manager will collaborate with YMC, YMUS, and YMMC quality teams on investigations and product improvement campaigns. They will also drive the development, implementation, and control of a Quality Management System (QMS) specific to YGC and the modifications at the SVC facility.

What you’ll be doing:

• Responsible for overseeing and managing inspections, planning, and conducting process audits, and processing and reporting quality performance data. Additionally, this role involves coordinating and managing problem-solving activities using the PDCA (Plan-Do-Check-Act) cycle to ensure continuous improvement and adherence to quality standards.

• Responsible for all aspects of human resource management for both direct reports (including quality engineers, inspectors, and supervisors) and indirect reports (such as builders, leads, and parts suppliers). This includes recruiting, training, and developing staff, as well as performance management and ensuring alignment with quality assurance goals. Additionally, this role involves fostering collaboration and communication among team members to achieve and maintain high-quality standards.
• Responsible for the development and management of process controls, including the creation and maintenance of Control Plans, the implementation of Statistical Process Control (SPC), and the application of other statistical methods within SVC. This role ensures that all processes are consistently monitored and optimized to maintain high-quality standards and improve overall efficiency. Additionally, it involves analyzing data to identify trends, implementing corrective actions, and continuously refining processes to achieve operational excellence.
• Responsible for developing and implementing quality metrics to effectively monitor processes and work centers. This includes establishing key performance indicators (KPIs) to track and evaluate operational efficiency and quality standards, ensuring continuous improvement and adherence to best practices.
• Responsible for developing, implementing, documenting, and reviewing Quality Management Systems (QMS), standards, and procedures as required. This includes ensuring that all quality protocols are up-to-date, effectively communicated, and consistently applied to maintain high standards of quality and compliance.
• Responsible for quality assurance activities for all incoming materials and subassemblies, including part inspections, documentation, and communication of Non-Conformance Materials (NCMs) to suppliers. This also involves developing and implementing improvement plans and activities to enhance supplier quality and ensure compliance with standards.
• Responsible for establishing a monthly quality meeting and reporting of key metrics to YGC management teams.
• Develop and manage the Quality Assurance budget.

What you’ll need to be successful:

• A bachelor’s degree in a related field such as business administration, engineering, or quality assurance required.
• Over 7 years of management/supervisory experience in operations.
• Over 5 years of experience in quality control, production, or a related area.
• Over 10 years of general warehouse operations/production experience.
• Proficiency in using computers, generating reports, and understanding quality assurance and project management tools.
• POSITION IS ONSITE (PALMETTO, GA)
• 10% Traveling

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace.  If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

What’s in it for you:

• 401(k) and Profit Sharing
• Fertility Benefits
• 37.5-hour workweek
• Medical, Dental, Vision
• Life and AD&D Insurance
• Wellness Program
• Short-Term Disability Coverage (for hourly roles)
• Long-Term Disability
• Student Debt Repayment Benefits
• Ability to borrow Yamaha product

Reports to: Department Manager 

Yamaha Motor Corporation, USA is proud to be an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law.  We celebrate diversity and are committed to creating an inclusive environment for all employees.