Professional Customer Services Rep
Lake Mary, FL
Sep 18, 2024
fulltime
Full Job Description

Innova Solutions is immediately hiring for an Professional Customer Services Rep

Position type: Fulltime/Contract

Location: Lake Mary Florida 32746(Hybrid)

Duration: 03 Months(With Possible Extension)

Payrate:$25/hr

Fully Onsite Role

As a Professional Customer Services Rep you will:

  • Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
  • Executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific customer needs.
  • Provides product knowledge and technical assistance as necessary.
  • Responds to customer inquiries. Investigates and corrects errors in customer accounts and statements.
  • Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
  • Enters information a computerized database. Communicates any problems or issues to management.
  • To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
  • Responds to customer verbal and/or written inquiries. Records details about customer inquiries. 
  • Helps resolve complicated customer complaints. Coordinates and expedites customer inquiries to other departments for resolution.

Thank you!

Naveen Kumar

Associate - Recruitment

vanka.naveen@innovasolutions.com

(+1) 678-648-7382

PDN-9d0ac10d-7bd3-4371-b4a9-5f42651d58b2
Job Information
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Professional Customer Services Rep
Innova Solutions
Lake Mary, FL
Sep 18, 2024
fulltime
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