Patient Financial Specialist

CAROUSEL_PARAGRAPH

• United States
• PE Gastro Management
• Customer Svs
• Regular
• Full-time
• 1
• USD $21.00/Hr.
• USD $23.00/Hr.
• 39764

Job Description

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:

• We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
• We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
• We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
• We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Click here to learn more about our benefits.

The new SCA Health represents who we are today and where we are going-and the growing career opportunities for YOU.

** The work schedule will be Monday - Friday, with hours anywhere between 7am - 6pm EST / 6am - 5pm CST **

Patient Financial Counseling Specialist is a key role within healthcare organizations, helping patients navigate the financial aspects of their care. The job primarily involves assisting patients with billing, insurance verification, financial assistance programs, and payment plans, ensuring that they understand and can manage the costs associated with their treatment.

• Verify patients' insurance coverage, ensuring that the practice has the necessary information to bill correctly.
• Communicate with insurance companies to resolve any issues or discrepancies in coverage.
• Help patients understand their insurance coverage, including what is covered, co-pays, deductibles, and out-of-pocket costs.
• Receive and process insurance information and forms from patients and insurance companies.
• Establish payment arrangements with the patient and document appropriately in the practice management system.
• Discuss payment arrangements with patients for outstanding patient balances.
• Provide guidance on payment options and financial assistance programs, such as charity care, to make medical bills more manageable.
• Serve as a point of contact for patients with questions about their bills, helping to clarify charges and providing detailed explanations of the financial aspects of their care.
• Perform other duties as assigned.

• High School Diploma or equivalent
• Previous Healthcare experience
• Excellent written and verbal communication skills
• Excellent computer skills including Excel, Word, and RCM systems as needed.
• Highly organized, detail-orientated, a strong work ethic, and demonstrated teamwork skills.
• Ability to multi-task and meet deadlines.

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