Full Job Description
The Administration Department for Parks, Recreation and Tourism is seeking a dynamic Office Specialist that has a passion for serving the public to provide extraordinary customer service and perform duties related to the front office and Visitor Center of the Parks, Recreation and Tourism Department.
Primary duties of the Office Specialist include:
Primary duties of the Office Specialist include:
- answering phones, greeting visitors and providing information on areas of interest, department's services, programs and facilities, registers participants, and processes transactions.
- Office Specialist may provide assistance at department-wide special events and programs.
- Provides excellent customer service that meets the expectations of the City's Customer Service Initiative, while following set standards for providing customer service for the Visitor Center.
- Uses point-of-sale and recreation management software to register participants for various programs and services, and processes other monetary transactions.
- Navigates Departmental and other City websites and social media for informational purposes. Works with graphic design software, and image editing and creates flyers, and marketing materials.
- Assists with inventory management, processing, distribution and restocking of various media and marketing materials.
- Assembles welcome bags, handles fulfillment of visitors guide and other brochures.
- Performs clerical tasks and some administrative support for the department.
Job Information
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Other
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