Job Summary
We are seeking an experienced Medical Assistant or Associate to join our Kellogg Eye Center Pre-Operative Clinic team. The Pre-Operative Clinic is dedicated to providing high quality health care services for adults and children undergoing surgery at Michigan Medicine. We are seeking a compassionate, enthusiastic, and patient-oriented individual who will share the goal of creating the ideal experience for our patients, families, and employees.
Why Work at Michigan?
Being part of something greater, of serving a larger mission of discovery and care - that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
Perks and Benefits:
- Excellent medical, dental and vision coverage
- 2:1 Match on retirement savings
- Tuition Reimbursement
- Growth opportunities to higher seniority positions
- Management that provides quality training and direction
- Sign-On Bonus!
Responsibilities*
- Work collaboratively with all team members and the Clinic leadership team to optimize patient care and clinic flow and support the Pre-Operative Clinic Providers in virtual care and in-person visits.
- Be able to efficiently navigate the electronic medical record system, MyChart, to obtain information as needed.
- Responsible for completing intake, medical/surgical histories, taking vital signs, performing EKGs, maintaining examination rooms, giving injections, and update patient information in MiChart.
- Assists Providers in obtaining outside facility medical records and in resolving gaps in care associated with the patient's Pre-Operative History and Physical (e.g., tracking down missing tests, labs, immunizations, etc.) needed prior to surgery.
- Coordinate patient care with outside health agencies as instructed by staff.
- Assist in the completion of the patient visit by completing tasks such as, rooming the patient both in the clinic and virtually, reviewing/competing patient questionnaires with the patient, or other tasks as applicable.
- Identify "red call" and "yellow card" situations, have knowledge of safety and compliance measures as required by Joint Commission, and respond appropriately.
- Stock and clean examination rooms between patient use, remove any expired items, arrange for repair of clinic equipment.
- Check, calibrate, track and clean equipment.
- Manage vaccine inventory.
- Assist with patient and emergency personnel wayfinding. Transport / escort patients to and from entrances and nearby Michigan Medicine clinics as needed.
- Assist with ordering supplies, inventory management, unload boxes of supplies and place in storage as appropriate.
- Maintain work queues, faxes and in-basket or email management. Provide routine office support including filing, copying, mailing, faxing and delivering documents.
- Assist with other projects as necessary.
Required Qualifications*
MEDICAL ASSISTANT INTERMEDIATE LEVEL REQUIREMENTS:
- High School Diploma or GED.
- Graduation from a Medical Assistant program or an equivalent combination of education and 3-4 years of experience.
- Respectful and compassionate attitude
- Collaborative and collegial, demonstrates integrity
- Keyboarding skills
- Knowledge of basic medical terminology.
- Moderate standing/walking, as well as lifting, positioning, pushing and/or transferring patients.
- Exceptional interpersonal skills and the ability to work well within a team setting.
- Ability to communicate effectively.
- Demonstrated active listening, written, verbal and information technology skills.
Desired Qualifications*
- Certification as a Medical Assistant is desirable.
- Demonstrated ability to work collaboratively will be essential to working effectively in our team-oriented environment.
- Experience with MiChart (electronic medical records) and other office systems.
- Reasonable knowledge of Michigan Medicine policies and procedures.
Work Locations
Kellogg Eye Center
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.