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Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.


A Brief Overview

TiPS is a Pennsylvania HealthChoices program designed to increase the availability of child psychiatry consultation teams, regionally and by phone, to primary care providers (PCPs) and other prescribers of psychotropic medications. The program is available for children insured by Pennsylvania's Medical Assistance (Medicaid) Program.

The LCSW represents CHOP DCAPBS to the public as a "point of first contact" to families seeking behavioral health services. This person will coordinate the intake and triage functions for new patients who have requested evaluation and/or care from The Department of Child and Adolescent Psychiatry and Behavioral Sciences at CHOP. They will interview families, evaluate presenting problems, assess for safety and acuity, determine care level needed, schedule initial assessments, and provide care coordination. This person should be able to work independently and in collaboration with clinicians and administrative staff within the department to ensure all aspects of the intake process are completed, including but not limited to gathering chief complaint and all pertinent medical, social, and family information, obtaining health insurance verification, and communicating with referral sources to assist in determining the level of acuity and scheduling patient within the most appropriate clinical program.

Provide professional mental health treatment to patients and families, utilizing recognized best practice interventions. These core services include assessment of psychosocial functioning and capacities, ability to complete a mental status examination, ability to diagnose mental health conditions, and provide treatment recommendations. Provide a variety of therapies to address mental health diagnoses that affect children and their families. Collaborate with many disciplines, programs, departments, and organizations in the accomplishment of these duties. Must be able to provide supervision to developing mental health providers in the treatment of children and their families, including training and direct supervision of Fellows. Also, provide clinical care to the Behavioral Health Integrated Program when appropriate on an as-needed basis.

What you will do

Professional Practice

• Answer TiPS phone line and obtain patient and consultation question information and route for appropriate services/provider

• Be knowledgeable of local behavioral health resources and work with the care coordinator to match a specific youth/family with the most appropriate and available community resource.

• Provide Care Coordination services by working directly with patients/families to get them connected to local behavioral health services, and coordinating with Primary Care Clinicians

• Assesses, plans, and implements professional interventions based upon knowledge of social work practice, human behavior, and the social environment, as well as child and family development and functioning. Interventions are directed to the requirements of patients and their families around illness and disease, hospitalization, and any continuing care that may be required over time.
• Performs psychosocial assessment with patients and/or family.
• Intervenes/treats patient and/or family based on the psychosocial assessment providing age and developmentally-appropriate counseling, treatment, and resources as indicated.
• Encourages and utilizes feedback from patients, families, and other staff to improve professional services. Evaluate the effectiveness of professional services and redefine goals or modalities as indicated. Organizes individual workload and sets priorities based on patient care needs and departmental standards. Meets workload standards for assigned areas.
• Adheres to professional medical-legal reporting requirements. Seeks appropriate supervision on risk management issues.

Professional Communications

• Responsible for accurate documentation of professional services in the patient's electronic medical record. All requirements for record-keeping and documentation, including billing data, are to be completed promptly.
• Required documentation of assessments and interventions are well organized, clear, and timely.
• All written work is compliant and recorded properly according to hospital policy.
• Required information system data is completed and submitted according to program, department, and hospital standards.
• Completes hospital, department, and program requests for information within required time frames.
• Completes and submits any required reports or forms to other departments or outside agencies (as appropriate) within required time frames.

Professional Work Environment

• Promotes a positive, professional work environment with patients/families, hospital staff, as well as agencies and organizations providing services to patients and families.
• Actively supports the mission, goals, and priorities of the Children's Hospital of Philadelphia.
• Maintains positive and effective work relationships with internal and external customers.
• Appropriately exchanges constructive feedback with peers, colleagues, and supervisory staff.
• Actively participates in team meetings, care conferences, rounds, and other forums designed to facilitate the delivery of effective and efficient patient and family care
• Educates others on the psychosocial aspects of health and illness.
• Demonstrates cultural sensitivity in all work performed.
• Collaborates with others in the promotion of health through education and wellness initiatives.
• Demonstrates a positive professional attitude and cooperatively and constructively relates to patients, families, staff, and guests of the organization.
• Acts in an advocacy role to develop and improve psychosocial services to patients and families.

Professional Leadership

• Demonstrates leadership in their programs, the department, the hospital, and as appropriate, the community.
• Identifies barriers to effective service delivery or problems in work assignments and demonstrates effective and timely problem-solving.
• Plans, develops, and implements interventions, systems, or programs that improve service delivery.
• Actively participates in one program, department, hospital, or community committee.
• Actively participates in quality improvement initiatives in assigned service areas.
• Is willing to provide in-service education to interested audiences.
• When appropriate, serve as a field instructor, preceptor, or lecturer in the student program or other educational forums of the hospital.

Professional Development

• Responsible for the development and enhancement of professional practice skills.
• Recognizes areas of strength and areas for development. Develop a plan for supervision, consultation, and/or learning.
• Utilizes team members, peers, and supervisory staff in consultation for professional development.
• Incorporates new knowledge and feedback into practice.
• Meets annual requirements for professional continuing education.
• Meets annual requirements for mandatory education.
• Subscribes and adheres to the NASW Code of Ethics.

Education Qualifications

• Master's Degree in Social Work or Social Welfare Required

Experience Qualifications

• At least two (2) years post LSW clinical experience Required
• Previous experience in a hospital, health organization or mental health agency setting Preferred

Skills and Abilities

• Knowledge of typical and atypical child development and related areas.
• Knowledge of child psychopathology.
• Knowledge of therapy and psychological assessment techniques with children and families.
• Knowledge of behavioral methodology and principles.
• Ability to communicate verbally and in writing in English.
• Ability to direct and motivate staff teams.
• Critical analysis and problem-solving skills.
• Ability to work independently.
• Ability to work collaboratively with other healthcare team providers.
• Ability to develop trusting relationships with patients, families, and staff.
• Ability to work with sensitivity to cultural diversity and assist staff in understanding this diversity.
• Ability to identify community resources for families and advocate on their behalf.
• Ability to present self with a professional approach and appearance with a high level of emotional maturity.
• Ability to learn public health policy and health care legislation and respond to it as a family advocate.

Licenses and Certifications

• Licensed Clinical Social Worker (LCSW) (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required or
• Licensed Clinical Social Worker (LCSW) (New Jersey) - New Jersey State Licensing Board - upon hire - Required

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient-facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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