About this role:

Wells Fargo is seeking a Lead Business Accountability Specialist to support operational risk related work for the Payments Transformation line of business. Will act as a liaison with control, testing and validation and audit partners to manage risk activities for the operation. Will coordinate horizontally across the organization to resolve issues and corrective actions, support RCSA (Risk Control Self-Assessment) and provide risk management consulting. This is a highly visible, critical role with interactions across LOBs and with executive leadership.

In this role, you will:

• Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business. Build effective risk oversight routines, including effective status reporting and storytelling for operational risk for the organization.
• Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
• Strategically collaborate and consult with peers, colleagues, and senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
• Support the coordination of Audits, Compliance reviews, and all testing and validation related operations activities, including walkthroughs, documentation, and issue management for all related inquiries. This may include regulatory and external examiners.
• Have accountability for collecting all required input from line level management in coordination with the timeframes and deliverables.
• Manage assigned corrective actions and related SHRP issues through to resolution, including accountability for full scope documentation, management of tollgate review meetings, and escalation to leadership for any time sensitive adjustments
• Support RSCA (Risk Control Self-Assessment) activities including maintaining process mapping and flows for the Payments Transformation organization and assists in the coordination of operational activities to comply with the RCSA program.
• Identify and recommend opportunities for process improvement and risk control development

Work locations: Charlotte, North Carolina; New York, New York and Minneapolis, Minnesota

*Required work locations listed above

Required Qualifications:

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Payments experience preferred
• Knowledge and understanding of Shared Risk Platform (SHRP) / Veritas such as reporting and issue management
• Knowledge and understanding of Risk and Control Self-Assessment (RCSA)
• Experience with tracking, monitoring, and implementing corrective actions or information security exceptions for Operational Risk or a combination of both.
• Knowledge and understanding of compliance or operational risk
• Ability to communicate effectively, in both written and verbal formats and, with senior executive-level leaders
• Ability to facilitate and lead meetings with key business partners, with focus on leading an operational risk program
• Ability to build relationships with leaders and team members in a geographically dispersed team environment
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to quickly learn business operations and processes
• Strong attention to detail and accuracy skills
• Ability to work effectively, as well as independently, in a team environment
• Advanced Microsoft Excel skills

Pay Range

New York, New York:

$133,300-$237,100

Pay may vary based on geographic location

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.