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Costco
IT Product Owner - Reliability - Costco Travel
Issaquah, WA
Jan 3, 2025
Full-time
Full Job Description

Costco Travel IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Travel IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Product Owners are responsible for defining requirements, assisting with the overall product roadmap /vision, and driving value at the scrum team level. Product Owners work closely with teams and are the “voice of the customer”, ensuring the needs of the end-user are incorporated into the product from design to deployment. Product owners are responsible for the authoring of functional user stories which are used to support the day to day development of new features and capabilities.

The IT Product Owner – Reliability delivers solutions for our growing Travel Platform. The Reliability Engineering (RE) team is responsible for proactively identifying and improving our application’s cost, scalability, and resilience metrics with targeted interventions.

A successful reliability engineering IT Product Owner will be skilled at working with varied stakeholders to identify possible fail points and deploying preemptive solutions. They will be familiar with, and able to communicate, various reliability solution patterns like circuit breakers, contract tests, active-active resources groups etc. They will be familiar with chaos engineering concepts, and how to employ them to identify faults before they can impact production applications.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

● Defines and communicates the minimum viable product (MVP) for a given application / product and the supporting release plans.

● Collaborates with Product Managers and technology stakeholders (e.g., Systems Architects) to define new and or enhanced product requirements and functionality.

● Collaborates with Product Managers to the support the prioritization of feature enablers defined by architects within the product roadmap.

● Works continuously / daily with teams to provide answers, feedback and direction on work items, enablers, user stories, etc.

● Consults Product Managers for guidance and clarity on the product vision, roadmap, requirements, etc.

● Collaborates with Scrum Masters to ensure the work managed by teams achieves the highest value relative to needs / priority of the business.

● Collaborates with Scrum Masters and teams to define the sprint plan based on the priority outlined within the overall product vision and roadmap.

● Prioritizes the sprint backlog (as part of the sprint planning ceremony) based on the sequencing / ranking of features defined in the product roadmap.

● Refines product requirements based on the input obtained through sprint showcases / demos.

● Creates and authors user stories with detailed acceptance criteria written in the customers’ voice.

● Collaborates with the team to prepare the estimates for the user stories within the product backlog.

● Conducts the formal review and acceptance of user stories implemented by a team within a sprint.

● Drives the execution of user acceptance testing (UAT) activities with support from business and technology team members.

● Supports and participates in program level ceremonies including product increment (PI) planning sessions with input and consultation from the Product Manager.

● Performs functional reviews as part of sprint demos and showcases along with the Product Manager and Delivery Manager.

● Engages technical stakeholders to gather and document requirements.

● Works with Product Management to prioritize Product Backlog.

● Interfaces with the Scrum team of SRE’s and SDET’s to deliver Reliability Solutions.

● Runs Agile ceremonies to ensure work is clearly defined, planned, and released.

● Reports project metrics and status to leadership.

REQUIRED

● 3+ years’ current experience working on a Scrum and/or Agile team.

● 3+ years’ current experience working within a complex software development environment.

● 3+ years’ experience with creating documentation for communication with varied audiences.

● 2+ years’ experience working on complex SRE Projects.

Recommended

● Experience defining and leading the delivery of cloud data platform in enterprise ecommerce (Experience with a travel technology organization is a plus)

● Familiar with some or all of the following: MS SQL, Redis, Docker, Kubernetes, Spring, Java.

● Deadline oriented and capable of self-management.

● Strong work ethic, demonstrated attention to detail, excellent time management and organizational skills.

● Ability to work both independently and within a close team environment.

● Ability to communicate with technical and business stakeholders.

Required Documents

● Cover Letter

● Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Ranges:

Level 3 - $130,000 - $160,000

Level 4 - $140,000 - $200,000

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.

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Job Information
Job Category:
Information Technology
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IT Product Owner - Reliability - Costco Travel
Costco
Issaquah, WA
Jan 3, 2025
Full-time
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