Attention job seeker, the IRS would like a word with you, and that is a good thing! We are hiring and need you to keep our nation thriving. Attend our Direct Hire Hiring Event in Des Moines, IA, on Thursday, October 17, and be considered for our entry level Contact Representative employment opportunities in Des Moines, IA.
As a Contact Representative, you will provide over-the-phone technical assistance to individuals and businesses throughout the country. You will apply the tax code while addressing a wide range of issues to assist taxpayers in understanding and meeting their tax responsibilities and ensure compliance with filing and payment of federal tax.
These entry-level positions do not require you to have prior tax experience. Our top-notch training programs will teach you everything you need to know to prepare you to be successful in these positions. However, to qualify for this Contact Representative position, you must have either one year of specialized customer service experience (e.g., collection agency, telemarketing, sales) OR a bachelor's degree (or combination of experience and education).
At our Des Moines, IA, In-person Hiring Event, we will be offering permanent full-time positions on day and swing shifts.
Join us in Des Moines, IA, on Thursday, October 17, 2024!
During this event, we will be making tentative on-the-spot job offers to pre-qualified attendees. If our offer is accepted, you will be able to complete several pre-employment steps during the event. The entire process can take about two to three hours to complete, so please plan accordingly.
How to Apply:
Click on the Apply button on this site for complete details and to register for the event. You’ll be taken to the official event registration page.
Follow the instructions on that page, which will require you to:
1. Register to attend the October 17 event, AND
2. Apply to the exclusive Des Moines-only Contact Representative announcement (available from a link on the registration page) by 11:59 p.m. ET, Sunday, October 13. You will be asked to upload your resume and supporting documents (if using to qualify). Before the in-person Des Moines hiring event, we will pre-qualify you, and you'll be given expedited consideration at the hiring event. This is a required step. Don't delay, apply today!
Benefits: IRS employees receive the full package of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, federal retirement, and participation in the Thrift Savings Plan, which is a supplemental retirement plan similar to a traditional 401(k).
This position has career progression.
A recruitment incentive may be offered.
An alternative work schedule, staggered work hours or telework may be available.
Note: Space is limited. You must register for an appointment and apply to the exclusive Des Moines-only Contact Representative announcement BEFORE the event. Registrants who apply to this exclusive announcement will be given priority and expedited consideration over all others. Due to the high demand for these positions, those who do not apply to the exclusive announcement prior to the event will be required to apply before receiving any consideration.
If you do not apply to the exclusive Des Moines-only Contact Representative announcement before the event, remember to bring your resume and supporting education documents (if using to qualify instead of experience). However, registrants who apply in advance will be given priority consideration. Walk-ins will not be considered before Noon.
For the IRS to consider you for employment, you must be a U.S. citizen (native-born or naturalized).