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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description:
WHY CHOOSE US?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview):
As a Medical Technologist, staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
- Resolving compatibility problems
- Providing complex reference and consultation services to hospitals and transfusion services
- Performing automated and manual test procedures on blood samples
Other Medical Technologist duties may include:
- Managing receipt, coordination, shipment and transport of patient and donor blood samples and documenting supply and equipment problems
- Managing reagent inventory (ordering, receiving, inspection and preparation)
- Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution.
- Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients.
- Performing maintenance, repair and validation of laboratory equipment and software
- Maintaining accurate records
- Performing manufacturing duties associated with special blood products, if applicable.
- Assuming lead responsibilities such as record review and training, assisting in concern management. – Tech III
- Performing staff orientation and competency assessments, if applicable. Performing external customer education
• Standard Schedule: Day Shift
• Pay Information: $35-40/hr
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
- MT(ASCP) or BB(ASCP) /equivalent, bachelor’s degree with major in biological science or chemistry plus 3 years blood banking experience, or MLT (ASCP) certification plus 5 years laboratory experience required.
- MT (ASCP) and/or BB (ASCP) or equivalent desired. State license may be required where applicable.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
SBB (ASCP) and/or Reference Lab experience.
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition
Responsibilities1. Provide direction to the laboratory staff including, but not limited to, hiring, training, coaching, evaluating and performance management to ensure a well-qualified team and to enhance operational success. Ensure staffing needs are met. Serve as a resource for managers and supervisors for complex technical issues.
2. In conjunction with the CLIA Medical Director, provide guidance to ensure appropriate patient care and staff training and safety.
3. Direct the planning process and ensure that long range goals are established for regional laboratory management staff and are aligned with regional, divisional and national initiatives. Oversee regional budget process for reagent, supply and equipment purchase approvals. Manage regional IRL billing process.
4. Ensure IRLs are engaged with Sales staff and participate in customer meetings. Represent the IRL to regional senior management and customers.
5. Ensure compliance with all state and federal regulations, AABB/ASHI standards, ARCBS directives and regional policies and procedures in all areas of responsibility, as well as initiate actions to foster a quality driven environment. Ensure laboratory training is completed in compliance with established guidelines.
Direct the non-conformance activities in the IRL. Coordinate the installation of new or revised tests and procedures, ensuring appropriate quality control in accordance with SOPs, CFR and OSHA regulations. Ensure compliance with state and federal regulations, AABB/ASHI standards, ARCBS directives and regional policies and procedures. Ensure laboratory training and competency is completed in compliance with established guidelines. May write, organize and maintain departmental procedure manual.
6. Ensure the IRL participation in the American Rare Donor Program and Diagnostics Manufacturing Division.
7. Responsible for the accuracy of computer and physical blood component inventories.
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Scope
Establish operating policies and procedures that affect departments and subordinate sections and work units. Interpret company-wide policies and procedures. Develop budgets, schedules, and performance standards.
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Qualifications
Education: Master’s degree or SBB (ASCP) certification/equivalent required. SBB (ASCP)equivalent required if the position functions as the CLIA IRL Technical Supervisor.
Experience: Minimum 7 years of directly related experience or equivalent combination of education and related experience required.
Management Experience: 5 years of management in an IRL or equivalent hospital setting Skills and Abilities.
Skills & Abilities: Effective communication and interpersonal skills required. Demonstrated proficiency in planning and overseeing analytical programs and activities. Ability to determine client and customer requirements and translate requirements into organizational plans, exercise sound judgement in complex situations with competing interests, apply financial acumen to all initiatives, and adapt to constantly changing situations with flexible and creative approaches. Excellent interpersonal, verbal, and written communication skills. Proficiency in use of Personal Computer, word-processing, spreadsheet applications, and database applications when applicable. Ability to work on a team.
Travel: Up to 10% travel may be required.
*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
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Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Overall mobility is essential. May also include driving a vehicle and working under challenging conditions.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Responsibilities
1. Provide direction to the laboratory staff including, but not limited to, hiring, training, coaching, evaluating and performance management to ensure a well-qualified team and to enhance operational success. Ensure staffing needs are met. Serve as a resource for managers and supervisors for complex technical issues.
2. In conjunction with the CLIA Medical Director, provide guidance to ensure appropriate patient care and staff training and safety.
3. Direct the planning process and ensure that long range goals are established for regional laboratory management staff and are aligned with regional, divisional and national initiatives. Oversee regional budget process for reagent, supply and equipment purchase approvals. Manage regional IRL billing process.
4. Ensure IRLs are engaged with Sales staff and participate in customer meetings. Represent the IRL to regional senior management and customers.
5. Ensure compliance with all state and federal regulations, AABB/ASHI standards, ARCBS directives and regional policies and procedures in all areas of responsibility, as well as initiate actions to foster a quality driven environment. Ensure laboratory training is completed in compliance with established guidelines.
Direct the non-conformance activities in the IRL. Coordinate the installation of new or revised tests and procedures, ensuring appropriate quality control in accordance with SOPs, CFR and OSHA regulations. Ensure compliance with state and federal regulations, AABB/ASHI standards, ARCBS directives and regional policies and procedures. Ensure laboratory training and competency is completed in compliance with established guidelines. May write, organize and maintain departmental procedure manual.
6. Ensure the IRL participation in the American Rare Donor Program and Diagnostics Manufacturing Division.
7. Responsible for the accuracy of computer and physical blood component inventories.
-------------------------
Scope
Establish operating policies and procedures that affect departments and subordinate sections and work units. Interpret company-wide policies and procedures. Develop budgets, schedules, and performance standards.
-------------------------
Qualifications
Education: Master’s degree or SBB (ASCP) certification/equivalent required. SBB (ASCP)equivalent required if the position functions as the CLIA IRL Technical Supervisor.
Experience: Minimum 7 years of directly related experience or equivalent combination of education and related experience required.
Management Experience: 5 years of management in an IRL or equivalent hospital setting Skills and Abilities.
Skills & Abilities: Effective communication and interpersonal skills required. Demonstrated proficiency in planning and overseeing analytical programs and activities. Ability to determine client and customer requirements and translate requirements into organizational plans, exercise sound judgement in complex situations with competing interests, apply financial acumen to all initiatives, and adapt to constantly changing situations with flexible and creative approaches. Excellent interpersonal, verbal, and written communication skills. Proficiency in use of Personal Computer, word-processing, spreadsheet applications, and database applications when applicable. Ability to work on a team.
Travel: Up to 10% travel may be required.
*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
-------------------------
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Overall mobility is essential. May also include driving a vehicle and working under challenging conditions.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
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