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Make a diﬀerence in the community you live in! As a Community Builder—an employee with the City of Gainesville— you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it’s a chance to contribute to community success and to help enhance the Gainesville way of life.

Department:

1330 GRU - Systems Control/Technical Support

Salary will be based on qualifications.

Closing Date:

11/12/2024

Job Details:

In addition to our competitive pay -- if you are a paid Intern -- and a great work environment, our Internship Program offers many benefits such as introducing students to government service via practical work experience with a flexible schedule, making available a network of professionals in each student's chosen career field and allowing students to apply their academic knowledge in the \"real world.\"

Job Description:

**THIS IS A RE-ADVERTYISEMENT. IF YOU PREVIOUSLY APPLIED, YOU DO NOT NEED TO APPLY AGAIN**

Do you possess strong technical skills? Do you consider yourself proficient with troubleshooting computers? Do you enjoy helping others that are less skilled in IT? Want to apply your IT skills to a technical department that specializes in utilities?

This may be the internship for you!

Gainesville Regional Utilities, Energy Delivery Department is seeking a qualified IT support intern to serve as our Operational Technology Network Analyst.

The ideal candidate will have hands-on experience in these and other areas: configuration of computer systems and networking devices and/or experience in programming language(s); experience providing solutions to hardware and software systems issues. have and perform excellent communication skills.

Networking Team –

Responsibilities

Experience with network cable management
Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
Inspect LAN infrastructure and fix minor problems/bugs
Test and configure software and maintain and repair hardware and peripheral devices
Evaluate network performance and find ways of improvement
Do regular data backups to protect the organization’s information

Requirements

Experience as network technician or relevant position
Basic diagnostic, problem-solving and analytical skills
Good communication skills
Basic knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
Basic experience with common software and hardware

Systems Team –

Responsibilities

Work as part of a team to identify, diagnose, and resolve problems with computer hardware and peripherals including workstations, servers and local area networking
Experience installing and managing the Microsoft operating system on a server & workstations
Have understanding of the technical concepts, architecture, systems, development methods, and disciplines associated with the defined program, and utilizes knowledge to accelerate project completion.
Upgrading and repairing computer networks and deploying and updating software.
Assist team to complete tasks in support of OT systems.
Working on tickets and service requests to provide technical support to users, in partnership with Systems Engineers and Developers

Requirements

Familiarity with application, desktop and/or server virtualization
Excellent customer service skills to include positive attitude, strong communication and organizational skills
Understanding of virtualization solutions (ex. VMWare)
Understanding of network architectures - routing, switching, DNS, etc.
Software installation and configuration experience
Experience troubleshooting application and network issues
Strong work ethic and time management skills

NOTES:

A GPA of 3.0 or above is preferred
Proof of ongoing education will be provided at job offer appointment
Internship may extend beyond on semester
may include sedentary work

** May fill multiple positions

**This posting will close on at midnight on November 11, 2021

Note:

May Require Assessment(s).

May fill multiple positions.

May establish an eligibility list.

Come join our team! The City of Gainesville oﬀers a competitive beneﬁts package and opportunities to grow both professionally and personally. Not only do we oﬀer traditional beneﬁts such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also oﬀer great things like on-site ﬁtness centers, tuition reimbursement, on-site medical staﬀ and a wellness program to keep you healthy and happy.

Equal Opportunity

The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities, women and individuals with disabilities are encouraged to apply. Individuals with a disability, who require special accommodations during the selection process, should notify the Human Resources Department at 352-334-5077 or TDD/TTY at 352-334-2292.

Veterans' Preference

Veterans are encouraged to apply. Veterans’ Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However, preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans’ Preference. State of Florida residency is not required for Veterans’ Preference.

If you are unable to apply online due to a disability, contact recruiting at HR@cityofgainesville.org or by calling 352-334-5077.