Job Details

Description

Position Summary

The InCircle Project Coordinator will be responsible for organizing and facilitating projects related to the design, development and improvement of the InCircle Review commercialization and associated business and operational processes. Project-facing activities will include, but are not limited to, adherence to implementation timelines, customer interface solutions, testing of platform design, and scheduling of calls and meetings. This position requires excellent time management and problem-solving skills and the ability to manage multiple project implementations, as well as coordinate work between multiple team members.

Essential Functions and Duties

• Support the InCircle leadership team and perform variety of clerical and administrative responsibilities, including meeting coordination, preparing, and reviewing Monthly Reports and Power Point presentations as directed.
• Maintain calendar for recurring calls and meetings.
• Provide user testing support and feedback during the software development process.
• Coordinate activities of designated projects to ensure project deliverables are accomplished within prescribed time frame and funding parameters.
• Communicate with internal and external customers to define needs or problems and provide InCircle leadership with appropriate recommendations for possible solutions, including gathering potential subject matter experts as solution resources.
• Confer with project staff to create and memorialize work plans, including assigned duties and responsibilities, and scope of authority.
• Works collaboratively with leadership on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
• Interact with project sponsors, stakeholders and various project members to ensure that specified business needs are met; assist in organizing the post-implementation analysis to ensure that requirements are fulfilled.
• Attend all operational meetings and propose improvements as needed. Responsible for clearly communicating challenges and issues verbally, electronically, or by phone and able to evaluate potential problems and technical issues and develop solutions.
• Assist in special projects as assigned. Projects may include basic research, mailing list preparation and maintenance, and trade show/meeting planning.
• Adheres specifically to all company policies and procedures, Federal and State regulations, and laws.
• Display dedication to position responsibilities and achieve assigned goals and objectives.
• Always represent the Company in a professional manner and appearance.
• Understand and internalize the Company’s purpose,
• Display loyalty to the Company and its organizational values.
• Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
• Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and respect the diversity of our work force in actions, words, and deeds.
• Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.
• Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
• Other duties as assigned.

Qualifications

Education, Knowledge, Skills, and Experience

Required Education:

• Bachelor’s degree in a related business, supply chain or engineering discipline, or related prior business experience that demonstrates skill sets that support the responsibilities above.

Required Knowledge:

• Familiarity with project management software, such as, Monday, Microsoft Project, etc.

Preferred Knowledge:

• Familiarity with Visio or other process flow programs

Required Experience:

• Minimum of two (2) years’ experience with Project Management.
• Broad understanding of the medical field, and insurance provider processes, and computer algorithms.
• Project management of multiple workstreams using project management tools and methodologies

Preferred Experience:

• Previous medical industry experience
• Six-Sigma project coordination
• Lean project coordination

Required Skills:

• Strong organizational skills
• Must have a detail orientation and the proven ability to prioritize work
• Effective verbal and written communication skills
• Proficient in organizational software, such as, Word, Excel, and Teams
• Ability to work with limited supervision and as part of a team
• Sound decision-making abilities

Preferred Skills:

• Strong communication skills and possess the ability to interact with customers during calls and meetings in a clear and concise manner.

Physical requirements

Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for prolonged periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The employee occasionally lifts to 20 lbs. and occasionally kneels and bends. Must have the ability to travel occasionally. Working condition include normal office setting.

Mental Demands

Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.

Direct Reports

No

EEO/AAP Statement

FFF Enterprises/ NuFactor is an equal opportunity employer to all and prohibits discrimination and harassment based on the following characteristics: race, color, caste, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic conditions), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran or military status, medical leave or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or any state protected leaves), domestic violence victim status, political affiliation, reproductive health decision-making, and any other characteristic protected by state or federal anti-discrimination law covering employment. These categories are defined according to Government Code section 12920. The Company prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.