JOB SUMMARY:

The HR Shared Services Processor is responsible for the ongoing support with researching and processing tasks related to requests for personnel information. The Processor will also be responsible for other organizational HR compliance-related work as assigned such as owning HR Shared Services process and procedural documentation and special projects.

KEY DUTIES AND RESPONSIBILITIES:

• Stay current on all requests from Legal and other entities for personnel information, including subpoena requests.
• Make corrections to personnel data in the HR system, Workday, as required.
• Maintain compliance with employment and labor law posters through completing orders, shipments, and funding invoices.
• Actively analyze, identify, and make recommendations for improving and maintaining HR Shared Service process and procedural documentation.
• Manage and maintain workload within expectations pertaining to accuracy, deadlines, regulatory standards, and keeping the customer foremost in mind.
• Follow standard practices and procedures in reviewing situations from which answers can be readily obtained.
• Serve as backup for team members as requested.

EDUCATION AND EXPERIENCE:

EDUCATION: High School Diploma/GED

YEARS OF RELEVANT WORK EXPERIENCE: 1 + years relevant work experience.

SPECIFIC KNOWLEDGE AND SKILLS:

• Communication Skills: Advanced speaking and listening skills for effectively sharing and responding to customer inquiries.
• Detail-Oriented: When ensuring that work is compliant with standards and when maintaining records.
• Proven track record of consistently delivering well-above standard service levels when interacting with employees from various backgrounds and experiences.
• Proven track record of effectively and efficiently maintaining organization, meeting deadlines, and consistently performing quality work per HR Shared Service standards.
• Proven track record of resolving intermediate to advanced problems using HR Shared Service process and procedural documentation with limited direction.
• Advanced level of Microsoft Office 365 programs such as Outlook, Word, and Excel.
• Working experience with Workday a plus.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.