Job Purpose

The Head, Global Labelling Operations will lead the operational execution of GSK’s labelling processes and enabling systems and tools to ensure the timely and accurate delivery of labelling content to worldwide markets. This role will monitor oversight of the end-to-end labeling process, ensuring product labeling (prescriber, patient, and artwork labelling) is in line with GRA/GRO objectives and in compliance with applicable local and global regulations. This role is critical in ensuring adherence to our regulatory obligations and achieving operational excellence to support GSK’s global portfolio. A key focus of the role will be on fostering strong collaborations with stakeholders across global teams, driving a mindset of continuous improvement and successfully implementing innovative solutions to advance the labelling processes.

Key Responsibilities:

1. Operational Leadership:

• Develop and implement operational strategies to streamline labelling activities.
• Ensure adherence to global regulatory requirements and GSK written standards and procedures.

2. Process Improvement and Innovation:

• In collaboration with relevant Global Process Owners, Business Partners and IT functions, identify opportunities for process optimization and implementation of innovative solutions to enhance productivity in labelling operations.
• Champion and drive the adoption of new technologies to improve labelling workflows and structured content management.
• Monitor global labelling trends and regulatory changes and proactively address their potential impact on labelling processes.

3. Stakeholder Management:

• Build and maintain strong relationships with internal and external stakeholders, including regulatory authorities, to ensure alignment and compliance.
• Communicate effectively with cross-functional teams to ensure clarity and consistency in labelling content.

4. Team Development:

• Mentor and develop team members to build a high-performing labelling operations team.
• Foster a culture of continuous learning and improvement within the team.

5. Risk Management:

• Proactively identify and mitigate risks associated with labelling operations.
• Ensure robust quality control and assurance processes are in place to maintain high standards of labelling accuracy and compliance.

6. Performance Metrics:

• Develop and monitor key performance indicators (KPIs) to measure the effectiveness and efficiency of labelling operations.
• Report on operational performance and progress to the VP of Global Regulatory Operations.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s degree in a relevant field (e.g., Life Sciences, Pharmacy, Regulatory Affairs)
• Extensive experience in regulatory labelling operations within the pharmaceutical industry.

• Previous line management experience

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• A Master's degree or higher

• Experience in identifying key business metrics and implementing a quantitative “dashboard” to evaluate performance against key measures

• Experience in Veeva Vault regarding labeling and SKUs

• Proven track record of leading and managing global teams.
• Strong understanding of global regulatory requirements and labelling standards.
• Demonstrated ability to drive process improvements and implement innovative solutions.
• Excellent communication and interpersonal skills.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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