Milton Hershey School (MHS) is a tuition free, home, and private school for over 2,000 Pre-K through 12th grade students.  Founded in 1909 by Milton and Catherine Hershey, the lives of more than 11,000 students have been positively transformed through MHS’s high-quality career-focused education, nurturing home life, and extensive extra-curricular opportunities.

MHS is seeking a part-time Guest Safety Associate to join the Campus Safety Department.  This position serves as the primary contact at the main entrance of the Founders Hall building to direct guests & visitors, answering a variety of questions, and monitoring all the safety and security concerns that may occur.  The associate will greet and direct guests & visitors for Founders Hall, promoting good public relations through courteous, helpful, and professional manner.  Also, will serve as a liaison between outside callers and MHS Community, providing direction and assistance as needed, maintaining a high level of discretion and confidentiality in all areas of responsibilities and duties. Responsibilities include:

• Be well versed in the School’s Mission and history to be able to answer a variety of questions.
• Maintaining schedules of activities and meetings for the building and individual departments within the facility.  
• Answering incoming calls and provide support to the Guest Safety Coordinator with databases, reports, planning special events, and other tasks. 
• Providing coverage in the absence of the Guest Safety Coordinator.   
• Assisting the coordination of safety education programs with building personnel.   
• This role will not exceed 29 hours per week during standard business hours and works some occasional evenings and weekends for special events. Starting pay is in the range of $23.46 - $31.32 an hour and pay is determined based on experience. 

Qualifications:

• Vocational or other technical school, certification, training, or apprenticeship required beyond high school diploma.
• Minimum of 3 years of experience working in the security/law enforcement field.
• PA Act 235 certification or ability to obtain within 3 months of hire.
• Concealed Carry Permit or ability to obtain within 3 months of hire.
• School Resource Officer Certification or ability to obtain within 3 months of hire.
• Valid PA Driver’s License in good standing
• Strong knowledge of Milton Hershey School’s mission and history, preferred.
• Proficiency with Microsoft applications, internet utilization and other systems.
• High degree of professionalism, confidentiality, and high-quality customer service with the ability to interact positively with a diverse population of adults and students.
• Exceptional interpersonal skills including verbal and written.
• Exceptional attention to detail.
• Exceptional multi-tasking, organizational skills, and ability to work under pressure/tight deadlines.
• Able to work independently for multiple stakeholders and prioritize accordingly.
• Candidates must demonstrate a high degree of integrity as all MHS staff are role models for students.
• MHS desires candidates who are “all in” and are interested in actively engaging with students and divisional staff.