Spruce Peak

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork, high standards, and diversity. It’s fitting that we are located at the pinnacle of Vermont!

We are looking for a Food and Beverage Manager to join our Restaurant Outlet team. The Food & Beverage Manager will oversee the daily operation of the Alpine Hall, Tipsy Trout and/or Whistle Pig Pavilion, as well as other potential activations at the Lodge at Spruce Peak. You will train and motivate staff to maximize profitability.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Whether you want to settle down at a property that will keep you creatively engaged or if you like the ability to transfer to other properties in the Hyatt family, we have great career opportunities now.

Essential Job functions

· Responsible for the Daily Operation of Tipsy Trout & Alpine Hall and other activations as applicable.

· Training & Development of line level Colleagues and Managers to ensure seamless & luxurious guest service.

· Purchasing, Invoicing and Coding.

· Manages schedule and payroll for employees.

· Communicate information to the service team giving them the knowledge to be individually empowered.

· Ensures a welcoming physical atmosphere and cleanliness of the department, including inspecting tabletops, countertops and side stations through floor presence.

· Supervise the performance, attendance, attitude, appearance and conduct of service team.

· Monitoring and responding to customer experience opportunities in real time.

· Ability to roll out and execute initial trainings as well as continuing education for colleagues.

· Guest Service Recoveries and Communication.

· Coaching in the moment to Service Colleagues for both celebration and opportunities.

The Perks (vary by hours committed):

· Paid Time Off

· Heath Benefits - after 30 days!

· Winter- Ski Pass to Stowe Mountain Resort

· Summer- Golf Membership to Stowe Country Club

· Complimentary and discounted stays at Hyatt Hotels worldwide

· Onsite Fitness Membership

· Employee discounts at the Spa & Restaurant Outlets

· 401(k) Matching

· And much more!

Learn more about Spruce Peak and everything else we have to offer here!

Besides great pay and benefits the work is interesting, challenging and you’ll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.

Proud diversity advocates and EOE.

Qualifications

• High school diploma or equivalent experience required. College degree preferred.
• 1-2 years of prior Management experience, required. F&B and Events/Banquets related experience preferred.
• Flexible schedule to include early mornings, evenings, weekends and holidays.
• Basic understanding of MS Office and Micros

We welcome you:

Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.