GENERAL DESCRIPTIONThe purpose of the position is to provide a pool of foster parents and/or provide support and assistance to agency clients for the area of responsibility. The position is responsible for applicant/client assessment, planning, counseling, education/training, monitoring, and reporting. The position works within a general outline of work to be performed; develops work methods and sequences under general supervision.

ESSENTIAL TASKS The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.

• Conducts interviews or investigations and makes client/family assessments; formulates and implements plan; screens interstate referrals; sends out and reviews home study information.
• Provides individual and group counseling for clients and families.
• Prepares purchase orders for client services, and negotiates provider rates; confirms provider availability and service authorization; verifies client information; processes invoices for payment.
• Interacts/coordinates with other agencies, organizations, or family/community members to provide services for client and family/prior custodians; makes referrals for other social services.
• Conducts home visits to supervise, observe, and document family interactions, activities, and environment; establishes a schedule with parents/prior custodians for child visitation.
• Provides direct services to clients/families including teaching basic living, parenting, budgeting, or employment skills, providing mediation counseling, and accompanying clients to appointments.
• Collects and compiles information/data, and prepares periodic and special reports; maintains files/records for area of responsibility; develops program forms.
• Provides emergency services/crisis intervention for clients/families; protects clients through court involvement; testifies at local, state, and judicial appeals; provides client placement as needed.
• Conducts pre-service foster parent orientations and classes to evaluate/screen applicants; recruits and conducts training classes and orientations for volunteers.
• Provides information to the public on eligibility requirements and available services for assigned areas.
• Performs routine office tasks such as dictating case notes, data entry, typing correspondence or forms, filing, faxing, telephoning, or photocopying.
• Conducts training classes for service providers; certifies and recertifies approved providers; attends professional workshops and seminars to improve professional skills.
• Rotates through various service provider roles in such areas as CPS, foster care, and adoption

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