Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Job Description

DUTIES: Provide technical leadership in performing system administration for Jira and Confluence instances; develop software throughout the Software Development Life Cycle (SDLC); code using REST APIs and JavaScript; work with networking technologies and protocols, including HTTPS, firewalls, SSO, and SAML; work within Linux OS; administer SQL databases, including MySQL; participate as a technical expert in project teams, troubleshooting operational issues, providing technical solutions to operational problems, contributing to new products implementation, and implementing existing products and services interface with vendors, Engineering and peer operations organizations to define requirements for advance customization, automations and integrations; create data and metric systems to track operational workflows; maintain records of results and feedback; analyze data and metrics, identify problem areas and provide actionable insight to management; provide input to engineering and vendors on defects and required enhancements; report performance related to operations and project status to management; identify and recommend areas requiring change or modification; drive issues through closure engaging all appropriate resources; lead technical bridges and provide troubleshooting direction; act as an advocate for Engineering Operations procedures, policies and processes; and guide and mentor junior-level engineers and project teams. Position is eligible for 100% remote work.

REQUIREMENTS: Bachelor's degree, or foreign equivalent, in Computer Science, Engineering, or related technical field, and five (5) years of experience performing system administration for Jira and Confluence instances; of which three (3) years include developing software throughout the Software Development Life Cycle (SDLC); and of which one (1) year includes coding using Rest APIs and JavaScript; working with networking technologies and protocols, including HTTPS, firewalls, SSO, and SAMLs; working within Linux OS; and administering SQL databases, including MySQL

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.