Full Job Description
JOB TITLE: EAP Counselor
JOB LOCATION: Remote
WAGE RANGE*: 30- 37.87/ hour must be W2
JOB NUMBER:343
REQUIRED EXPERIENCE:
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
JOB LOCATION: Remote
WAGE RANGE*: 30- 37.87/ hour must be W2
JOB NUMBER:343
REQUIRED EXPERIENCE:
An active, unrestricted Independent North Dakota License in the behavioral healthcare field (i.e., LCSW, LPC, LMFT).
- Masters or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
- Two or more years of professional experience in the EAP/mental health/substance abuse/behavioral health field.
- Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position.
- Includes fingerprinting and a background investigation that covers a seven-year investigative scope.
Job Summary:
As a licensed clinician, you will provide a full range of Employee Assistance Program (EAP) services for employees, managers, and the employer organization for a large government agency.
Job Responsibilities:
- Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Client operations and accounts.
- Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
- Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services.
- Refer to community resources to support clients' well-being and mental health.
- Comply with all Clinical and Professional protocols, processes, and Client policies.
- Understand the scope of EAP services and, as needed, communicate that scope to external parties, including clients, managers, and other support staff.
- Consult with Client supervisors concerning clinical case staffing and high-risk cases.
- Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Client policies and practices.
- Create and manage productive and positive working relationships with local points of contact.
- Display excellent teamwork, communication, and collaboration with the account manager and other Client staff.
- Work in collaboration with other internal and external stakeholders, always displaying professionalism.
- Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client's specific needs.
- Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
- Maintains the security of areas, materials, and private information. This includes physical and virtual storage and filing.
- Maintain a professional demeanor with customers and co-workers to represent Client's values and standards.
- Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision.
- Additional related projects/tasks/duties as assigned by the position's manager.
Equal Opportunity Employer Veterans/Disabled
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Job Information
Job Category:
Other
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