Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here.

Job Summary

The Director of Provider Partnerships plays a critical leadership role within the Provider Partnerships organization. Working closely with the Senior Vice President of Provider Partnerships and the Provider Partnerships leadership team, the Director of Provider Partnerships Strategy leads provider network strategic initiatives and their tactical execution, ensuring alignment with the Lines of Business and the organization’s overall financial, operational, and clinical goals. In addition to the Lines of Business, this individual collaborates closely with Sales, Finance, Product, Medical Management, Government Relations, Marketing, IT, and other enterprise-level teams to assure business needs are effectively communicated, building consensus among vested parties that results in alignment and timely execution of the business deliverables.

Key Responsibilities/Duties – what you will be doing

Design and implement processes to support effective Provider Partnerships overall governance, including developing and executing multi-year department strategy, continuous alignment with the various lines of business, operational capacity planning/mapping, and management of Key Performance Indicators (KPIs) for the department
Support the coordination and execution of enterprise processes, including and not limited to the Monthly Operations Review (MOR), Affordability of Care and Total Cost of Care process improvement efforts, Finance reviews & reforecasting, Contract Executive Committee as well as the CMPO/CPC Annual Planning process and Board of Directors meetings
Provide on-going strategic advisement, organizational change management, and organizational/operational analysis and support to the Provider Partnerships leadership team
Provide on-going leadership and program/project management support for foundational and strategic initiatives
Design communications for and support executive-level presentation by the SVP of Provider Partnerships
Develop and execute business plans, project charters and work breakdown structures, specifying goals, strategy, governance, staffing, scheduling, identification of risks, contingency plans, and communication plans as necessary
Recruit, train and develop talent; provide coaching feedback and direction to staff to support development and success

Qualifications – what you need to perform the job

EDUCATION, CERTIFICATION AND LICENSURE:

Required: Bachelor's degree in business, health administration, finance or a related field
Preferred: Master's degree or relevant experience
Certification or equivalent expertise in process improvement (any methodology; Lean Six Sigma preferred), change management (PROSCI), and project management (Waterfall and/or Agile)
Extensive experience designing and implementing organizational strategies and/or strategic initiatives

EXPERIENCE (minimum years required):

Required: Minimum of 10-15 years of progressively responsible management experience in a complex healthcare setting
Preferred: Previous experience in managed care contracting or healthcare consulting
Previous people management experience
Previous responsibilities requiring interactions with senior leaders, especially in a cross-functional environment

SKILL REQUIREMENTS:

Energetic, goal-oriented leader with a proven ability to deliver results and lead teams to achieve goals

Strong collaborator able to work effectively across functions
Exceptional oral and written communication skills, with a particular focus on presentations to and communications with senior leaders
Excellent interpersonal skills and a high level of diplomacy to anticipate, recognize and deal effectively with complex issues
Ability to manage and direct multiple priorities across markets while meeting aggressive deadlines
Self-starter who is comfortable in evolving and/or ambiguous situations; able to maintain constructive behavior in challenging situations
Strategic thinking skills with the ability to draw meaningful insights, identify business implications, and proactively anticipate potential obstacles or challenges
Fast learner with a demonstrated ability to master new content quickly
Excellent management skills to guide, inspire and develop a high performing team
Expertise with the following software strongly preferred: Microsoft Office, MURAL or Miro, Adaptive Insights

WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS (include special requirements, e.g., lifting, travel):

Must be able to work under normal office conditions and work from home as required
Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations
May be required to work additional hours beyond standard work schedule

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Compensation & Total Rewards Overview

As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

Medical, dental and vision coverage
Retirement plans
Paid time off
Employer-paid life and disability insurance with additional buy-up coverage options
Tuition program
Well-being benefits
Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity

Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@point32health.org