Job Description

Are you a perfect mix of creativity, dedication, persistence, people, and passion? If so, the Director, IT Communications role is a great career move for you! Our IT team is transforming the way our Company is changing lives by helping our company discover, develop, and provide innovative products and services that save and improve lives around the world.

The Director, IT Communications - Digital our Company Manufacturing Division, is responsible for the internal communication strategy, plans, content, and execution for the Digital Manufacturing Division. With a digital-first mindset that informs, inspires, and engages employees globally, we are looking for a lead to help authentically tell the story of how our company is using technology to improve lives.

This includes collaborating with global leaders and partners to establish core positioning and narrative to build and execute a strategic communications plan and raise awareness of the Digital Manufacturing Division organization and its solutions. This also includes working closely with our network of IT and Manufacturing Division divisional communication colleagues to activate integrated communications and marketing strategies and help tell authentic stories and drive engagement. You will be an active partner with IT and our manufacturing division to elevate and communicate Digital Manufacturing Division programs and initiatives focused on making IT at our Company a place where people love to come to work and are enabled and inspired to do their best. You will work with people at every level to develop internal communication plans and materials that engage and educate our diverse employee population and support a culture of transformation. You will be responsible for supporting and providing thought leadership for all Digital Manufacturing Division initiatives, including transformation portfolio and business-as-usual communications.

The Director, IT Communications - Digital Manufacturing Division, needs to have a passion for creative storytelling and a comfort level operating and driving initiatives within complex, matrix organizations, focusing on employee engagement and content management. This position requires a strategic communicator experienced in the processes and channels to deliver a range of communication needs. The incumbent will be responsible for implementing a fully integrated approach, be willing to test new communication channels, and have the technical knowledge to design and post content and images on a variety of digital, internal platforms.

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Principal Responsibilities:

Internal Communication

• Develop and drive communications that engage and inspire employees in Manufacturing Division, Manufacturing Division, and the rest of IT around the organization's priorities and the digital transformation portfolio.

• Develop and execute communication plans that address immediate and long-term activities, tying multiple communication moments together into broader strategies.

• Execute integrated communications and marketing strategies that bring the IT Priorities and IT narrative to life, further strengthening and elevating a shared vision across the IT, Manufacturing Division organizations, providing the right information, to the right stakeholders, at the right time.

• Experiment with new, creative ways to reach employees with the news and information they care about and drive their engagement in prioritized organization initiatives.

• Research, write, edit, and publish communications with an obsession for quality and accuracy.

• Develop and maintain content for Digital Manufacturing Division stakeholder communications, including executive and Board-level material

• Collaborate with and guide Digital Manufacturing Division change managers, workstream teams, and product line leads on complex, sensitive, business-critical, and cultural communications. Generate and implement communications solutions that support the goals of each initiative and team.

• Guide senior technology executives on complex, sensitive, business-critical, and cultural communications. Generate ideas to inspire cultural transformation and foster employee and leadership engagement

• Advance storytelling efforts across global and division audiences by developing journalistic outcome-focused success stories centered on the business, strategic programs, senior leadership.

• Ensure communications are compelling and aligned with our desired voice and tone. Counsel and support business functions and senior leaders on their internal communication needs.

• Routinely measure and report out to stakeholders regarding the impact of internal communications.

Engagement & Event Management

• Lead the delivery of cohesive, omni-channel storytelling through on-brand creative, informative, and engaging content, including journalistic outcome-focused success stories focused on the business, strategic programs, senior leadership.

• Support leadership on key internal communication, marketing, and engagement activities.

• Plan, manage and execute internal events on behalf of leadership (e.g., Town Halls, Bytes & Bite, internal and external speaking engagements), including developing content and copy, coordinating event logistics, hosting live events, and providing event support.

• Help identify opportunities to connect employees within the organization and develop key messages and communication material to support those programs.

Basic Skills and Requirements:

• 15 years and above of experience in corporate communications, divisional communications

• Bachelor's degree in communication, Marketing, Journalism, or a related discipline.

• 5-7 years of experience in technology and / or manufacturing communications and marketing.

• Deep knowledge of innovative and complex communications and editorial tools, including AI-generated solutions.

• Demonstrated experience in crisis management and online reputation management

• Powerful short and long-form writing and storytelling skills, capable of capturing the authentic voice in written communication.

• Strong project management skills and proven ability to manage multiple projects at once in a fast-paced, collaborative, deadline-oriented environment.

• Able to quickly grasp information and develop clear communication with minimal guidance.

• Outstanding attention to detail.

• Self-motivated individual requiring minimal direction.

• Proven ability to develop successful working relationships with senior executives.

• Expert judgment in critical decision-making on issues impacting reputation.

• Portfolio of work demonstrating the ability to tell complex stories in relatable terms.

Preferred Skills and Requirements:

• Passion for technology with digital, cloud, and transformation experience.

• Experience with visual storytelling, video production, social media.

• Team player who is willing to roll up their sleeves to get the job done.

• Able to work with and influence all levels of employees, including senior leaders.

• Able to exercise high judgment and deliver results, particularly in narrow timeframes.

• Enjoys working in a fast-paced, highly matrixed organization.

• Strong knowledge of Microsoft Office Suite, Adobe Creative Studio, SharePoint.

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

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We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

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U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected US salary range:

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date:10/01/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R313625