Full Job Description
Detailed Job Description:
Industry: Educational
Job Title: Call Center Representative
Location: Stanford, CA 94305 - Onsite Role
Duration: 6 Months - (Extension/Conversion based on performance)
Pay Range: $20 - $24/hr
Responsibilities:
- Provide directory listings and information; connect callers to the appropriate department, faculty or staff member, physician, patient or student; establish conference calls.
- Quote long-distance calling rates; clarify system dialing capabilities; provide general assistance in using telephone and paging systems.
- Page Medical Center doctors and staff for incoming callers; announce pages within the Medical Center; provide both general and specific doctor-patient support during off-hours using on-call rosters and other pertinent reference documents, electronic and hard copy.
- Utilize call center and collaboration applications and systems to ensure first-call resolutions.
Job Information
Job Category:
Other
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