Hyatt Hotels Corporation
Complex Transient Sales Manager
New York City, NY
Sep 5, 2024
fulltime
Full Job Description

Dream Midtown

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Hybrid opportunity; must be based in New York area to attend on-property, client meetings and work from the office 3 days a week or as needed.

We are looking for an experienced individual who knows the New York market and who can recognize opportunities to close on BTS sales contracts. The ideal candidate will oversee 2 managed hotels, including the following properties:

The TIME New York

Dream Midtown


Requirements:

  • 3-5 years of Business Travel Sales Experience in a hotel environment
  • Luxury experience
  • Responsible for tradeshows, conferences and client meetings to represent the region's hotels
  • Extremely organized, have keen follow through with established accounts and experience soliciting new business

Highly Preferred:

  • Cluster/Multi Property experience
  • Experience with Travel Click Agency360 and Demand360

    What Will I Be Doing?

    Increase qualified BTS sales volume by developing key relationships with new BTS accounts, and growing production with assigned existing accounts across the group of hotels represented.

    Essential Functions
  • Develop new BTS accounts via research and connections including key national accounts.
  • Manage Travel Agency and Consortia transient business
  • Negotiate and execute contracts for Volume Accounts
  • Qualify prospects for both properties
  • Prepare and present proposals and/or contracts to prospective customers
  • Develop and execute on-site and field presentations to prospective clients and creating that WOW factor
  • Engage in outside sales activities to discuss business opportunities and entertain customers and have a strategic outlook on how to close a contract. Develop client relationships in the area and work on key untapped resources.
  • Participate in industry related organizations and the local community to develop business
  • Attend departmental meetings and other scheduled meetings to support business
  • Travel required (30% of the year)
  • Ability to analyze STR report, Travel Click Agency 360, data and use to create action plans to capture all corporate clientele.

Supportive Functions

In addition to performing the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company.

  • Communicate clearly and accurately (verbally or non-verbally) in a pleasant manner.
  • Show competence by completing job responsibilities effectively and efficiently.
  • Demonstrate an ability to follow a prescribed sequence of service with each encounter.
  • Take initiative, be willing to assume responsibility for exceeding client expectations.

What are we looking for?

Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

Work Locations

New York, New York

Schedule

Full-time

Brand

Hyatt Corporation – Dream Hotels

Job

Sales

Benefits found in job post

Medical insurance, 401(k)

Qualifications

Requirements:

  • 3-5 years of Business Travel Sales Experience in a hotel environment
  • Luxury experience
  • Responsible for tradeshows, conferences and client meetings to represent the region's hotels
  • Extremely organized, have keen follow through with established accounts and experience soliciting new busin
PDN-9cef0edf-c4d5-4fac-9786-5e85a5235f6a
Job Information
Job Category:
Hospitality
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Complex Transient Sales Manager
Hyatt Hotels Corporation
New York City, NY
Sep 5, 2024
fulltime
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