Full Job Description
Innova Solutions is immediately hiring for an Call Center (Corporate)- Hybrid
Position type: Fulltime/Contract
Location: Westborough Massachusetts 01581 (Hybrid)
Duration: 12 Months(With Possible Extension)
Payrate:$25/hr
Hybrid Role
As a Call Center (Corporate)- Hybrid you will:
- Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
- Executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific customer needs.
- Provides product knowledge and technical assistance as necessary.
- Responds to customer inquiries. Investigates and corrects errors in customer accounts and statements.
- Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
- Enters information a computerized database. Communicates any problems or issues to management.
- To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
- Responds to customer verbal and/or written inquiries. Records details about customer inquiries.
- Helps resolve complicated customer complaints. Coordinates and expedites customer inquiries to other departments for resolution.
Thank you!
Naveen Kumar
Associate - Recruitment
vanka.naveen@innovasolutions.com
(+1) 678-648-7382
Job Information
Job Category:
Other
Spotlight
Employer
Related jobs
Assistant Vice President of Student Services, Dean of Students and Coordinator
Colorado Mountain College
Assistant Vice President of Student Services, Dean of Students and Coordinator for Title IX and Civil Rights Compliance Job Description: Pre-requisites for Position (Qualifications Standards) Educatio...
Sep 21, 2024
Glenwood Springs, CO
LICENSED MECHANIC
Chestnut Electric Group
Licensed Electrician (Wilton, CT) Chestnut Electric Corp is looking for a Licensed Electrician and/or experienced helper for high-end residential electrical work for the Fairfield County Medical / vis...
Sep 21, 2024
Wilton, CT
Electrical Engineer
Fortune Brands Innovations Group, Inc.
Fortune Brands Innovations Group, Inc. is seeking an Electrical Engineer in Deerfield, IL w/ the following rqmnts: Masters deg in Electrical Engg or related field or foreign equivalent deg + 3 yrs of...
Sep 21, 2024
Deerfield, IL