Business Analyst at Skyward IT Solutions in Rockville, MD

*This position is contingent upon contract award. *
We are Skyward.That is, a love for people, for improvement, for human advancement through information technology. We are a people-centered business with a desire to serve others. We are diverse and unified; creative and collaborative; a collection of complementary, not competing talents. And though on the surface we remain relaxed, beneath, a torrent of energy links us to our civic tech mission.
We stand by our values, and we won't compromise on any of them.
Integrity: We're conscientious, intentional, and empathetic. Our words and actions align. That's our character. Please don't ask us to play another part, we're poor actors. Compassionate: If we may borrow a quote from Theodore Roosevelt: "No one cares how much you know until they know how much you care." Because our team is thoughtful and supportive, caring deeply for each other, our clients, and our work, this comes naturally. Inquisitive: We remain students by failing openly and turning lessons into solutions.Unconventional: For us, life isn't what happens outside of work. Work happens inside of life and our culture erases the line often dividing the two. Authentic: Made possible only because we embody the values listed above. We're relaxed and fun yet intensely curious and driven. Team members are placed with thought, care, and precision to ensure that Trust, Truth, and Transparency continue to represent our brand.
Because of that, we continue Onward, Upward, and Skyward.
We need Business Analysts.Are you inquisitive by nature, constantly trying figure out how things fit together? Maybe you're also a critical thinker, always thinking about what business data you should be collecting and the implications of what's collected. Or perhaps there's part of you that loves collaborating with people to design and implement a needed service or product. Sound like you? Please apply!
Come join us if you're motivated to learn from others, to learn from mistakes, to be part of a future-looking and growth-oriented team.
Let's go Skyward together.

What you'll do:

Lead a team that is supporting the Centers for Medicare and Medicaid Services (CMS) by disseminating data to researchers who are studying ways to improve the quality and reduce the cost of care provided to chronically ill Medicare beneficiaries. (No big deal).
Employ agile and product management best practices for the development and implementation of needed improvements.
Analyze and interpret data to inform decision-making, assess business requirements, validate data integrity, and help align project developments with business goals.
Analyze various types of information to make practical, data-driven business decisions, and implement changes based on those decisions.
Identify opportunities to grow, optimize, and improve business and IT processes.
Provide business analysis and change management support.
Support risk management and deliverable management
Provide status updates on projects during internal and external meetings
Provide status updates on numerous data transfer activities.

What we'd like you to have:

Bachelor's degree and at least 3 years of experience in business analysis, management, or business process improvement.
Experience with federal IT projects that includes enterprise data management or data strategy.
Agile certification (i.e., PMI-ACP, Certified Scrum Master, Certified Product Owner).
Experience with one or more different agile methodologies, including Scrum, Lean, or SAFe.
Experience using Jira and Confluence.
Unwavering commitment to collaborating, organizing, critical thinking, and problem solving.

What would blow us away:

Your entire experience has been supporting federal agencies, particularly CMS.

Even if you don't meet 100% of the qualifications, we encourage you to apply. At Skyward, we're focused on hiring individuals with the right skills and passion to grow, not just checking off every box.

And now the important part. What we offer you:

Medical, dental, vision insurance (fully paid for employees)
15 days of paid leave
7 days of sick leave
2 days bereavement leave
11 paid Federal holidays
Up to 40 hours for jury duty
401K with 4% employer contribution (and no vesting period)
Up to 4 weeks of paid paternity and maternity leave
Company provided laptop
$5,000 per year for professional development
$600 per year for technical supplies and equipment
$2,000 referral bonus
Life and disability insurance
HSA and FSA
Legal Shield and ID Shield Voluntary Benefits
Opportunity to work in a collaborative, motivated team focused on modernizing government services with cutting-edge technology and innovative solutions. Who says government work can't be exciting!

We know great work deserves great pay. That's why we ensure our compensation is not only competitive but also fair and transparent, as required by Maryland law. Expect a salary that matches your skills, experience, and the value you bring to the table -because you're worth it!At Skyward, we believe diverse teams are the key to innovation and success. We are committed to creating an inclusive and equitable environment where everyone, regardless of gender, race, ethnicity, sexual orientation, disability, or background, can thrive. We strongly encourage applications from women, people of color, veterans, individuals with disabilities, and members of the LGBTQ+ community. We support flexible working hours and remote opportunities to help maintain a healthy work-life balance for all employees, including caregivers and those with unique needs. Applicants must have the ability to obtain and maintain a Public Trust security clearance due to the nature of our work as a government contractor. Offers of employment with Skyward are contingent upon acceptable results of a background investigation.